Theresa Borum - Nix
Alsip,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
CNA/Lead Environmental Services Housekeeper
Plum Creek Chicago
06.2018 - Current
- Provided compassionate care to residents, ensuring comfort and well-being throughout daily activities.
- Assisted with daily living tasks, fostering independence and
- Led initiatives to enhance resident engagement through recreational activities and social programming.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Supervised daily housekeeping operations, ensuring cleanliness and safety standards were consistently met.
- Trained and mentored new staff on best practices for sanitation and infection control procedures.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste through efficient ordering practices.
- Implemented eco-friendly practices within the housekeeping department, reducing overall environmental impact.
- Collaborated with facility managers to address any maintenance issues promptly, maintaining a safe environment for all occupants.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
Tax Preparer Assistant
H@R Block
01.2016 - 01.2017
- Assisted in preparing individual tax returns to ensure accuracy and compliance with regulations.
- Organized client documents and financial records for efficient processing during peak tax season.
- Collaborated with tax preparers to review complex cases and respond to client inquiries promptly.
- Streamlined data entry processes using H@R Block software to enhance efficiency and reduce errors.
- Analyzed client data to identify potential deductions, maximizing clients' tax benefits effectively.
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Supported management in overseeing day-to-day operations such as appointment scheduling and answering phone inquiries effectively.
- Contributed to building long-term client relationships through excellent customer service and consistent follow-up communications.
Education
BBA - Business Administration Concentration Accounting
Robert Morris University,
Chicago, IL07-2005
Associate of Applied Science - Business
Kennedy King College
Chicago, IL06-2002
Skills
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Spread sheets
- Inventory
Timeline
CNA/Lead Environmental Services Housekeeper
Plum Creek Chicago
06.2018 - Current
Tax Preparer Assistant
H@R Block
01.2016 - 01.2017
BBA - Business Administration Concentration Accounting
Robert Morris University,
Associate of Applied Science - Business
Kennedy King College