Theresa Breeden
Gerrardstown,WV
Summary
Proven track record in enhancing on-time performance and customer satisfaction at City Of Winchester Va - Local Government, leveraging route planning and effective communication skills. Demonstrated ability to adhere to safety standards and maintain professionalism, significantly contributing to team efforts and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
PT Transit Operator/Dispatcher
City Of Winchester Va - Local Government
05.2024 - Current
- Achieved higher on-time performance with strict adherence to schedules and effective route planning.
- Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
- Supported company initiatives aimed at reducing environmental impact by practicing fuel-efficient driving techniques during daily operations.
Warehouse Order Picker
Amazon
02.2022 - 02.2024
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates.
Education
GED -
Clarke County High School
Berryville, VABachelor of Arts - Child Development
Southern New Hampshire University
Hooksett, NH06.2029
Skills
- Safe Driving Practices
- Defensive Driving Techniques
- Vehicle maintenance knowledge
- Route Planning
- Disability Awareness
- Pre-Trip Inspections
- Adaptable to change
- Emergency response readiness
- Safe Driving
- Valid [State] license
- Customer relations skills
- Clean Driving Record
- Teamwork and Collaboration
- Public Transit Operations
Timeline
PT Transit Operator/Dispatcher
City Of Winchester Va - Local Government
05.2024 - Current
Warehouse Order Picker
Amazon
02.2022 - 02.2024
GED -
Clarke County High School
Bachelor of Arts - Child Development
Southern New Hampshire University
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