Theresa Brooks
Knightdale,NC
Summary
Compliance-focused program leader and talent development professional with 20+ years of experience coaching teams, managing regulatory documentation, and using data to improve performance. Achieved 100% compliance on individualized plan documentation, reduced incident volume by 14%, and retained 100% of a specialized team through mentorship, process management, and cross-functional collaboration.
Overview
1
1
Certification
21
21
years of professional experience
Work History
New Hire Coordinator & Specialized Instructor
East Millbrook Magnet Middle School
Raleigh, North Carolina
08.2026 - Current
- Managed new-hire mentorship program, matched mentors and mentees based on skills and development needs to accelerate onboarding and enhance early-career retention.
- Designed and maintained training materials and program documentation; scheduled and facilitated orientations and professional development sessions for 20 staff members to foster effective mentoring partnerships and ensure consistent program delivery.
Test Administrator
Wake Technical Community College - Beltline Education Center - ESL
Raleigh, NC
09.2023 - Current
- Administer standardized adult education assessments (TABE) for a community college ESL program, enforcing confidentiality protocols, safeguarding secure materials, and maintaining accurate documentation and incident reports to meet audit and compliance standards.
- Resolve technical issues and coordinate with external vendors to ensure secure, uninterrupted administration of high-stakes assessments.
Behavior Support Teacher/Department Co-Chair/New Teacher Mentor
East Millbrook Magnet Middle School
Raleigh, NC
08.2005 - 06.2026
- Analyzed incident data to design targeted intervention strategies, reducing escalations by 14% and coaching 40+ staff members to manage conflict more confidently and independently.
- Monitored and audited individualized support plans and risk-management protocols for 25 cases, partnering with leadership and cross-functional teams to ensure legal compliance and the most appropriate service placement for each individual.
- Led a 100% retention rate for a specialized team of staff and maintained 100% regulatory compliance across individualized plans through proactive process management, deadline tracking, and team coaching.
Operations & Administration Fellow
East Millbrook Magnet Middle School
Raleigh, NC
08.2024 - 06.2025
- Supported daily operations for a 700+ student organization by enforcing policies, coordinating schedules across departments, and resolving operational issues in partnership with senior leadership.
Special Education Math Teacher
East Millbrook Magnet Middle School
Raleigh, NC
08.2024 - 06.2025
- Used performance data to adjust training approaches, resulting in 85% of participants exceeding growth targets on interim assessments and 62% demonstrating measurable improvement on the state-standardized year-end exam.
- Deliver customized small-group and one-on-one training, adapting content and delivery methods to meet varied skill levels and performance goals.
Technology & Game-Based Learning Instructor
East Millbrook Magnet Middle School
Raleigh, NC
08.2024 - 06.2025
- Developed and delivered a project-based technology curriculum using Minecraft Education, increasing engagement through real-world scenarios and hands-on problem solving.
Education
Master of School Administration (Organizational Leadership & Management) - School Administration
University of North Carolina At Pembroke
Pembroke, NC05-2025
Master of Arts - Special Education
Belmont Abbey College
Belmont, NC05-1999
Bachelor of Arts - Psychology
Campbell University
Buies Creek, NC05-1997
Skills
- Conflict De-escalation and Resolution
- Stakeholder Engagement
- Regulatory Compliance & Documentation
- Training & Onboarding
- Mentorship & Coaching
- Cross-Functional Collaboration
- Data Analysis and Reporting
- Program Coordination
- Individualized Plan Development
- Microsoft Office Suite (Word, Excel, PowerPoint)
Certification
- Principal Licensure (K-12)
- NC teacher licensure in Special Education, Cross Categorical (K-12)
Timeline
New Hire Coordinator & Specialized Instructor
East Millbrook Magnet Middle School
08.2026 - Current
Operations & Administration Fellow
East Millbrook Magnet Middle School
08.2024 - 06.2025
Special Education Math Teacher
East Millbrook Magnet Middle School
08.2024 - 06.2025
Technology & Game-Based Learning Instructor
East Millbrook Magnet Middle School
08.2024 - 06.2025
Test Administrator
Wake Technical Community College - Beltline Education Center - ESL
09.2023 - Current
Behavior Support Teacher/Department Co-Chair/New Teacher Mentor
East Millbrook Magnet Middle School
08.2005 - 06.2026
Master of School Administration (Organizational Leadership & Management) - School Administration
University of North Carolina At Pembroke
Master of Arts - Special Education
Belmont Abbey College
Bachelor of Arts - Psychology
Campbell University