Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Canty

Hampton,VA

Summary

To obtain a position where I can utilize my skills and strengths while growing with a company that welcomes new talents. Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

25
25
years of professional experience

Work History

Home Goods
10.2022 - Current

Apria Healthcare
08.2022 - Current

Cognizant Technology Solutions
08.2016 - 08.2022

Pepsico Food Service, Cognizant Technology Solutions
04.2016 - 08.2016

Sears Operations Center
02.2002 - 01.2016

Secretary

World Deliverance Christian Center
05.1998 - 02.2002
  • Skills
  • Providing exceptional customer service
  • Able to work with minimum to no supervision
  • Maintaining integrity and confidentiality with professional demeanor
  • Performed special handling by processing and approving refunds
  • Completed data entry by transferring agreements and cancelling warranties
  • Providing swift resolution to customer issues, ultimately repairing trust and winning loyalty
  • Able to handle sensitive situations and confidential documents
  • Microsoft Word, Excel, Windows, Advance Word, & Power Point
  • Responsibilities/Current Job Summary
  • Provide excellent customer service
  • Completed data entry by transferring agreements and cancelling warranties
  • Performed special handling by processing and approving refunds
  • Identifying discrepancies and deficiencies while processing agreements and procedures
  • Provides professional and extensive research on each evaluation
  • Suggest improvements to process based on observations
  • Offers the best value for the customer in terms of price, discounts, multiple and additional products and maximum term
  • Mail proposals and requested information when needed

Education

Criminal Justice Major/ Psychology

Guilford College
Greensboro, NC

Skills

  • Executive Calendars
  • Developing Presentation
  • Email Correspondence
  • Vendor Relations Skills

Timeline

Home Goods
10.2022 - Current

Apria Healthcare
08.2022 - Current

Cognizant Technology Solutions
08.2016 - 08.2022

Pepsico Food Service, Cognizant Technology Solutions
04.2016 - 08.2016

Sears Operations Center
02.2002 - 01.2016

Secretary

World Deliverance Christian Center
05.1998 - 02.2002

Criminal Justice Major/ Psychology

Guilford College
Theresa Canty