Jessica Gratton
Eaton Rapids,MI
Summary
Dedicated EA with excellent experience in SaaS startups. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager, Employee Engagement
Qualified
02.2022 - 02.2023
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
- Planned and executed all internal events from virtual events to team offsite trips with $1m+ budgets
- Onboarded new employees with training and new hire documentation.
- Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement through employee surveys and interviews
Executive Operations Manager
Qualified
02.2021 - 02.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings.
- Trained junior office staff in correct procedures and reporting requirements.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Volunteered to help with special projects of varying degrees of complexity.
Executive Assistant to CEO
NS8
01.2018 - 09.2020
- Managed complex calendar scheduling with a focus on the proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences and special events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Assisted with the personal affairs of the CEO.
Executive Assistant and Office Manager
Banjo
09.2016 - 08.2017
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for the CEO.
- Coordinated special projects and special events.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
Operations Director
Liberty.com
07.2009 - 04.2016
- Organized and coordinated conferences and monthly meetings.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Handled logistics, catering, agendas, and travel arrangements for meetings and event planning for the company.
Education
Bachelor of Science - Marketing
University of Nevada - Las Vegas
Las Vegas, NVSkills
- Employee Engagement Strategies
- Problem Resolution
- Strong Problem Solver
- Travel Accommodations
- Schedule Management
- Project Management
- Executive Support
- Human Resources Management (HRM)
- Interpersonal Communications
- Board of Directors Support
- Executive Calendars
- Resourceful Researching
- Interpersonal Communications
- Board of Directors Support
- Executive Calendars
- Resourceful Researching
Certification
- CAP - Certified Administrative Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Manager, Employee Engagement
Qualified
02.2022 - 02.2023
Executive Operations Manager
Qualified
02.2021 - 02.2022
Executive Assistant to CEO
NS8
01.2018 - 09.2020
Executive Assistant and Office Manager
Banjo
09.2016 - 08.2017
Operations Director
Liberty.com
07.2009 - 04.2016
Bachelor of Science - Marketing
University of Nevada - Las Vegas
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