Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Theresa Childers

Langhorne,PA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

37
37
years of professional experience

Work History

Receptionist

First Texas Title
06.2021 - 10.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Handled assignments independently with good judgement and critical thinking skills.

Administrative Assistant

Abilene Independent School District
03.1988 - 05.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

Science Education

Northeastern Christian College
Villanova, PA
05-1976

Skills

  • Bookkeeping
  • Mail distribution
  • Data inputting
  • Office supply inventory control
  • Verbal and written communication
  • Customer and client relations
  • Phone etiquette
  • Professional and polished presentation
  • Organization skills
  • Business operations

Timeline

Receptionist

First Texas Title
06.2021 - 10.2024

Administrative Assistant

Abilene Independent School District
03.1988 - 05.2021

Science Education

Northeastern Christian College

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Theresa Childers