Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Theresa Childers

Langhorne,PA

Summary

Accomplished Administrative Assistant with a proven track record at Abilene Independent School District, excelling in organization and client relations. Demonstrated ability to manage multiple tasks, ensuring confidentiality and fostering positive vendor relationships. Enhanced office efficiency and customer satisfaction through exceptional communication skills and strategic scheduling, contributing significantly to team morale and productivity.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

27
27
years of professional experience

Work History

Receptionist

First Texas Title
06.2021 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Compiled information from files and research to satisfy information requests.

Administrative Assistant

Abilene Independent School District
03.1998 - 06.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Associate of Science - Dental Assisting

Northeastern Christian University
Villanova, PA
05-1976

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Data inputting
  • Mail handling
  • Scheduling
  • Service-oriented mindset
  • Security awareness
  • Office equipment operations
  • Office supply inventory control
  • Positive and professional
  • Reception desk management
  • Problem-solving abilities
  • Multitasking Abilities
  • Dependability
  • Verbal Communication
  • Computer Literacy
  • Professionalism
  • Communication Skills

Timeline

Receptionist

First Texas Title
06.2021 - 10.2024

Administrative Assistant

Abilene Independent School District
03.1998 - 06.2021

Associate of Science - Dental Assisting

Northeastern Christian University

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Theresa Childers