Theresa Day
4920 S 890 E Wolcottville,United States
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
20
20
years of professional experience
Work History
Manager
Cash Depot Inc. /showcase Furniture
10.2004 - Current
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
High School Diploma -
James Madison High School
Norcross, GA06.1991
Skills
- Customer Relationship Management (CRM)
- Team Leadership
- Sales management
- Performance Evaluations
- Contract Management
- Business Planning
Timeline
Manager
Cash Depot Inc. /showcase Furniture
10.2004 - Current
High School Diploma -
James Madison High School
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