Dean Theresa
Administrative Associate Unit Clerk
Flushing,MI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Associate Unit Clerk
Ascension Genesys Hospital
06.2006 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided clerical support, addressing routine, and special requirements.
- Paid attention to detail while completing assignments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Delivered clerical support by handling range of routine and special requirements.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Completed daily charge reconciliation to keep billing current and accurate.
- Arranged discharges and patient transportations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Office Manager
Lazy Boy Furniture Gallery
06.2000 - 05.2006
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Updated reports, managed accounts, and generated reports for company database.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Worked effectively in fast-paced environments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree - Nursing
Charles Stewart Mott Community College
Flint, MI12.2025
Skills
- Administrative background
- Multi-Line Phone Systems
- Clerical Support
- Office Administration
- Administrative Procedures
- Critical Thinking
- Customer and client relations
Timeline
Administrative Associate Unit Clerk
Ascension Genesys Hospital
06.2006 - Current
Office Manager
Lazy Boy Furniture Gallery
06.2000 - 05.2006
No Degree - Nursing
Charles Stewart Mott Community College
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