Theresa Denton
Santa Rosa,California
Summary
Dedicated Case Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Corrective Solutions
09.2022 - Current
- Provide customer service, handle inbound and outbound calls, respond to emails, file confidential documents, manage inventory, provide random and scheduled drug screenings
Retail Associate
Goodwill
03.2021 - 03.2022
- Provide customer service, accept donations, sort and price donations, operate POS cash register, answer phone calls
Retail Associate
Spirit Halloween
08.2020 - 11.2020
- Provide customer service, build displays, assist in loss prevention, operate POS cash register, answer phone calls
Reset Merchandiser
Retail Merchandising Solutions Incorporated
04.2019 - 03.2020
- Provide customer service, build displays, reorganize products to improve sales, restock products, dispose of expired or damaged merchandise
Education
Humanities Degree -
Santa Rosa Junior College
Santa Rosa, CA06.2021
Montgomery High School
Santa Rosa, CA06.2015
Skills
- Problem Resolution
- Teamwork
- Customer Service
- MS Office Proficiency
- Call Management
- Attention to Detail
- Organization skills
- Computer Proficiency
Certification
- QPR Suicide Prevention
- Sexual Harassment Prevention
Timeline
Case Manager
Corrective Solutions
09.2022 - Current
Retail Associate
Goodwill
03.2021 - 03.2022
Retail Associate
Spirit Halloween
08.2020 - 11.2020
Reset Merchandiser
Retail Merchandising Solutions Incorporated
04.2019 - 03.2020
Humanities Degree -
Santa Rosa Junior College
Montgomery High School
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