THERESA Dillon
Brooklyn,NY
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2026
2026
years of professional experience
Work History
Bartender
Lavender Lake
2025 - Current
Bartender
Ingas Bar
04.2022 - 06.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Clems
11.2014 - 07.2024
- Obtained cash bank and stocked service bar to prepare for operation.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Bartender
The Ides Bar-Wythe Hotel
06.2012 - 06.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Master of Arts - Film And Photography
The School of The Art Institute of Chicago
Chicago, IL06-1998
Bachelor of Arts - Film And Photography
Syracuse University
Syracuse, NY06-1994
Websites
Timeline
Bartender
Ingas Bar
04.2022 - 06.2025
Bartender
Clems
11.2014 - 07.2024
Bartender
The Ides Bar-Wythe Hotel
06.2012 - 06.2020
Bartender
Lavender Lake
2025 - Current
Master of Arts - Film And Photography
The School of The Art Institute of Chicago
Bachelor of Arts - Film And Photography
Syracuse University
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