Theresa Doyle
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills, which inspire the trust of team members and stakeholders. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Deputy Director of Human Resources/Risk Management
City of Upland
04.2020 - Current
- Principal advisor in all aspects of human resources/risk management administration for City of Upland in the following areas: Employee and labor relations, ensuring compliance with applicable employment laws, policies, procedures, ordinances, resolutions, and Memorandums of Understanding; disability management activities; coaching and mentoring team members in recruitment; chairing committees; drafting COVID-19 reopening plan; managing risk and liability division; identifying training and development needs for safety protocol, employee development, and mitigation strategies.
Human Resources Officer II, Employee Relations
County of San Bernardino
03.2016 - 04.2020
- Principal advisor in all aspects of human resources administration for assigned departments (County Fire, Special Districts and Information Services) in the following areas: Employee and labor relations, ensuring compliance with applicable employment laws, policies, procedures, ordinances, resolutions, and collective bargaining agreements; independently conducting investigations; identifying training and development needs; formulating and administering human resources policies and procedures; disability management activities; navigating complex situations; developing standard operating procedures, policies, and guidelines.
Classified Human Resources Director
San Bernardino City USD
12.2014 - 12.2015
- Led a team of professional and technical human resources staff, ensuring strategic partnerships with District departments in the areas of recruitment and selection, classification and compensation, and training needs.
Interim Employee Relations Director
San Bernardino City USD
05.2014 - 12.2014
- Principal advisor to District management in the areas of labor and employee relations, contract administration, and grievances; managed formal grievance process; conducted investigations; delivered training for management employees.
Interim Assistant Employee Relations Director, Interim Assistant Affirmative Action Officer
San Bernardino City USD
07.2010 - 05.2014
- Served as the Assistant Employee Relations Director, assisting in the informal and formal grievance process, coaching and mentoring District management in conducting investigations and crafting disciplinary documents, administering collective bargaining agreements and District policies; also served as the Assistant Affirmative Action Officer, assisting in managing the Affirmative Action Office, conducting investigations, composing fact-finding/investigative reports, and identifying training and development needs.
Education
Master of Arts - Organizational Leadership
BRANDMAN UNIVERSITY
Bachelor of Arts - Business Administration
BRANDMAN UNIVERSITY
Associates of Arts - General Education
CHAPMAN UNIVERSITY
Skills
- Strategic Partner
- Mentoring & Coaching
- Leadership Development
- Facilitation & Resolution
- Creative Problem-Solving
- Process Improvement
- Communication
- Time Management
- Conflict Resolution
- Investigations
- Grievance Administration
- Advocacy
- Contract Administration
- Detail Oriented
- Analytical Writing
- Disability Management
- Organizational Development
Organizations
- Inland Empire Public Sector HR Association Vice President of Programs (PSHRA)
- Inland Empire Society for Human Resources Management (SHRM)
- International Public Management Association for Human Resources (IPMA-HR)
- Inland Area IPMA-HR
- International City/County Management (ICMA) Member
- Association of WorkPlace Investigators (AWI)
- PARMA
- Municipal Insurance Cooperative (MIC) Board President
- PACE Board Member
Training
- Achieving Excellence in Conducting Workplace Investigations - 3 Day Comprehensive with Van Dermyden Allison Law Corporation
- Do's and Don'ts for Internal Investigations of Employment Issues - Lorman Education Services
- FRISK: Fundamentals for Evaluators in Addressing Below-Standard Employee Performance - Atkinson, Andelson, Loya, Ruud & Romo
- Drug Impairment Training for Educational Professionals - County of San Bernardino Superintendent of Schools
- CAL PELRA: He Said, She Said and They are Both Lying? Using Credibility to Solve Factual Disputes in Workplace Investigations
- The Mighty Millennials are Here. Is the Public Sector Ready?
- Conducting Effective Administrative Investigations of Police Officers and Firefighters
- The Current Legal Landscape of Police Officers and Firefighters
Timeline
Deputy Director of Human Resources/Risk Management
City of Upland
04.2020 - Current
Human Resources Officer II, Employee Relations
County of San Bernardino
03.2016 - 04.2020
Classified Human Resources Director
San Bernardino City USD
12.2014 - 12.2015
Interim Employee Relations Director
San Bernardino City USD
05.2014 - 12.2014
Interim Assistant Employee Relations Director, Interim Assistant Affirmative Action Officer
San Bernardino City USD
07.2010 - 05.2014
Master of Arts - Organizational Leadership
BRANDMAN UNIVERSITY
Bachelor of Arts - Business Administration
BRANDMAN UNIVERSITY
Associates of Arts - General Education
CHAPMAN UNIVERSITY