Shannon Kelleher
Somers
Summary
Transformational leader with expertise in executive facilitation and strategic partnerships. Proven ability in organizational analysis and succession planning, resulting in enhanced learning programs and impactful leadership coaching. Achievements include driving team effectiveness and improving talent mobility throughout the organization. Committed to further advancing leadership development initiatives.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Director Learning and Leadership Development
Help at Home Senior Care
Somers
02.2024 - 02.2025
- Conducted a needs analysis with Operations leaders to design a learning strategy inclusive of clinical program weekly learning sessions, long-term team competency development, and high-potential succession planning.
- Worked with Operations to develop a 6-month learning refresh, enabling nurses and community health workers to drive comprehensive interventions within the community.
- Built and facilitated a 12-week leadership development program, enabling high-potential leaders to coach, performance-manage, and innovate with their teams.
- Partnered with Clinical Operations to design a Knowledge Management system, named the Care Hub, housing all clinical program materials and job aids needed for client interactions.
- Collaborated with HR business partners across the business to roll out large-scale organizational change. This included designing change materials, coaching senior leaders during facilitation, and creating follow-up tools to be used after sessions.
- Influenced SVP and VP-level leaders to adopt a learning cascade that would include virtual learning, e-learning, and simulation experiences to align with a new organizational structure and role alignment.
Talent Development Director
Travelers
Hartford
01.2023 - 01.2024
- Developed and implemented a new mid-level talent pool, providing visibility, mentoring, and upskilling for 585 mid-career leaders.
- Worked with Percptyx, an external vendor, to create a new 360 tool incorporating the Travelers Capability model to gauge leaders' competency and behaviors.
- Led an advisory group of senior HR leaders to influence the development and execution of the mid-level talent pool.
- Consulted with the DEI team to promote the use of a motivational assessment for their resources group leaders.
- Facilitated a learning session for 100 resource group leaders on the use of a motivational assessment for development and enrichment in their DEI roles.
DEI Internal Consultant
Cigna
Bloomfield
02.2021 - 12.2022
- Partnered with HR COEs on cross-functional teams, including Talent Acquisition, HR Business Partners, and business leaders, as well as other relevant internal partner groups, to set and advance the DEI strategy and initiatives.
- Provided inclusive solutions to resolve and overcome organizational hurdles to achieving results.
- Coached business leaders on bias, inclusion, and driving belonging within their organization.
- Measured, tracked, and analyzed the effectiveness of DEI initiatives to predict future DEI needs.
- Cultivated strong, positive working relationships with key stakeholders across HR and the business.
Human Resources Business Partner, Finance
Cigna
Bloomfield
01.2018 - 02.2021
- Provided strategic HR consulting and problem-solving solutions to support internal business results, including compensation planning, hiring, and workforce solutions.
- Partnered with finance leaders, internal OD consultants, and external consultants to optimize the organizational design during the acquisition of another company.
- Worked with both the early and mid-level leadership development programs to align career goals with movements throughout the organization.
- Utilized needs analysis, discussions, and employee-level surveys to create solutions, improving processes, team dynamics, and organizational effectiveness.
- Coached leaders on best practices for the effective management of their teams.
- Implemented succession planning initiatives to ensure continuity of operations in key positions within the organization.
Director, Talent, Inclusion and Engagement
Pratt & Whitney
East Hartford
06.2015 - 12.2017
- Developed a leadership succession strategy in coordination with the HR Executive Leadership.
- Managed a team increasing in size from 1 to 9 within a year and a half.
- Worked with the vendor to build a comprehensive leadership development program for high-potential candidates, to include pre- and post-program assessments with manager involvement.
- Implemented a supervisor learning journey to be deployed across the global Pratt & Whitney population.
- Utilized the ADDIE model with Human Resources Client Managers to understand their needs and implement training based on organizational changes, business outcomes, or leadership changes.
- Was responsible for the PW engagement strategy, which included synthesizing engagement groups across PW to ensure the sharing of best practices and learning.
- Launched Inclusion at PW to include partnering with an outside firm to develop a logo, a global video, and an Inclusion event for all leaders.
- Augmented United Technologies' Diversity Learning strategy, with virtual reinforcement sessions and leader guides.
- Implemented the redesign of performance management to include eliminating ratings and creating a culture of coaching.
- Designed UTC HR early career high-potential learning curricula, and facilitated the session three years in a row, impacting over 100 leaders.
- Created, facilitated, and debriefed the new manager assimilation for the new CIO of UTC and his direct reports.
Learning Manager
Pratt & Whitney
East Hartford
06.2014 - 06.2015
- Built relationships with internal Human Resources Client Managers and Executives to influence learning, competency and experiential development
- Created learning strategy based on organizational needs and growth forecasts
- Responsible for budget creation and adherence
- Managed a team to execute on strategy and ad hoc requests
- Conducted focus groups to understand attrition reasons and developed training to positively impact attrition in the newly hired or 1 year of service talent pool
- Certified through Korn Ferry, to facilitate Diversity and Inclusion program for C-suite, Executive and Manager Levels
National Accounts Marketing Manager
Cigna
Client Business Manager
Cigna
Consultant
General Physics
Project Manager
Total Systems Services, Inc.
Training Manager
Total Systems Services, Inc.
Education
Master of Arts - Organizational Leadership
Gonzaga
Spokane, WABachelor of Arts - Communications and Business
Saint Mary's College
South Bend, INSkills
- Executive Facilitation
- Leadership Program Design
- Strategic partner
- Group learning facilitation
- Behavioral coaching
- Executive coaching
- Internal consultation
- Organizational Analysis
- Complex problem solving
- Judgment and Decision-Making
- Change consultation and facilitation
- Learning Strategies
- Team Effectiveness
- Succession planning
- Solid relationship building
- Video creation and production
Certification
- DISC, DISC Assessment and Course facilitator certified, Linkage Inc.
- Change Consultant, Linkage Inc.
- Certified Behavioral Coach, Level 3, The Continuous Learning Group, Inc.
- Certified Personalysis facilitator, Personalysis Corporation
- Diversity and Inclusion, Korn Ferry, Inc.
- 360 Development, Perceptyx, Cultivate
References
References available upon request.
Timeline
Director Learning and Leadership Development
Help at Home Senior Care
02.2024 - 02.2025
Talent Development Director
Travelers
01.2023 - 01.2024
DEI Internal Consultant
Cigna
02.2021 - 12.2022
Human Resources Business Partner, Finance
Cigna
01.2018 - 02.2021
Director, Talent, Inclusion and Engagement
Pratt & Whitney
06.2015 - 12.2017
Learning Manager
Pratt & Whitney
06.2014 - 06.2015
Project Manager
Total Systems Services, Inc.
Training Manager
Total Systems Services, Inc.
National Accounts Marketing Manager
Cigna
Client Business Manager
Cigna
Consultant
General Physics
Master of Arts - Organizational Leadership
Gonzaga
Bachelor of Arts - Communications and Business
Saint Mary's College
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