Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Elmajdoubi

Hilliard,OH

Summary

Developed strong organizational and communication skills within healthcare environment, ensuring seamless appointment scheduling and patient coordination. Known for attention to detail and ability to manage multiple tasks simultaneously. Seeking to transition into new field where these skills can drive efficiency and improve operational processes.

Overview

30
30
years of professional experience

Work History

Scheduling Coordinator

OhioHealth
03.2003 - Current
  • Assisted in scheduling patient appointments using electronic health record systems.
  • Verified insurance information to ensure accurate patient billing processes.
  • Managed appointment reminders and follow-up communications for patient visits.
  • Adapted quickly to changes in scheduling software and procedures for efficiency.
  • Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
  • Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
  • Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
  • Maintained accurate patient records, updating contact information and insurance details as needed.

Human Resources Specialist

OhioHealth
12.1995 - 11.2000
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Collaborated with department heads to identify staffing needs and strategize recruitment efforts.
  • Conducted in-depth interviews to assess qualifications, cultural fit, and potential contributions.
  • Conducted thorough candidate screenings, including resume reviews and reference checks.
  • Organized job fairs and campus events to generate interest in available opportunities within the organization.

Education

Bachelor of Arts - English

Denison University
Granville, OH

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Effective multitasking
  • Teamwork and collaboration

Timeline

Scheduling Coordinator

OhioHealth
03.2003 - Current

Human Resources Specialist

OhioHealth
12.1995 - 11.2000

Bachelor of Arts - English

Denison University

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Theresa Elmajdoubi