Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Ford

Janesville,WI

Summary

Dedicated driver with a clean record and exceptional customer service skills, honed at Connor Logistics. Proven ability to optimize routes and enhance delivery efficiency, achieving on-time performance. Strong problem-solving abilities and adherence to safety protocols ensure reliable transportation services. Committed to maintaining high standards of vehicle upkeep and fostering positive client relationships.

Overview

2025
2025
years of professional experience

Work History

Driver

Connor Logistics
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Reduced delivery times with careful planning and route optimization.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Production Worker

Morgan Truck Body
06.2023 - 06.2024
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Managed inventory levels to prevent production delays.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Participated in cross-functional teams to address production issues, leading to smoother operations.
  • Supported new staff, facilitating quicker adaptation to production environment.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Implemented sustainable practices within production process, aligning with environmental goals.
  • Assisted in development of new production techniques, leading to more efficient processes.
  • Optimized material usage to minimize waste, contributing to cost reduction efforts.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Fostered culture of continuous improvement by suggesting process enhancements.
  • Streamlined inventory management, reducing instances of stock shortages.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Reduced downtime by performing regular maintenance on machinery.
  • Enhanced team collaboration by initiating regular communication meetings.
  • Contributed to product innovation by providing feedback on production challenges.
  • Increased team morale, leading safety training sessions.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Improved product quality with meticulous quality control checks.
  • Engaged in regular review meetings to discuss production performance and set future goals.
  • Enhanced production line efficiency by streamlining assembly processes.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Ensured timely delivery of products by coordinating effectively with logistics team.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Reviewed production schedules and streamlined processes.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Performed general equipment maintenance and repair to minimize downtime.

Machine Operator

UFPI
04.2019 - 06.2024

Education

High School Diploma -

Parker
Janesville, WI
06.1982

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Loading and unloading
  • GPS and route planning
  • Punctuality
  • Flexible schedule
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Accident prevention
  • Adaptable driving techniques
  • Heavy lifting
  • Fuel efficiency
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Shipping and packaging
  • Route logs
  • Team building
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Traffic laws
  • Patience and tact
  • Basic vehicle maintenance
  • Daily logging
  • Delivery pickup
  • Safe driving techniques
  • Load securing

Timeline

Production Worker

Morgan Truck Body
06.2023 - 06.2024

Machine Operator

UFPI
04.2019 - 06.2024

Driver

Connor Logistics

High School Diploma -

Parker

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