Theresa (Terri) M. Gamboa
Grand Prairie,TX
Summary
Results-oriented professional with demonstrated experience in client service, contracts administration, and sales and marketing support including presentation preparation and delivery, issues resolution, and database management. Experience in accounts payable and billing, along with professional executive administrative experience.
Overview
37
37
years of professional experience
Work History
Customer Service Rep./Office Administrator
Roadside America Auto Club
Grand Prairie, Texas
03.2006 - 12.2021
- Provided customer support to membership base via client visits, phone calls and e-mails.
- Prepared materials, made presentations to prospects.
- Built initial “kick-off” packages for new customers.
- Attended industry trade shows and association meetings/events.
- General office responsibilities including data entry and filing.
Contracts Administrator
Gas Technology Institute
Des Plaines, IL
06.1999 - 07.2005
- Advised planning and production departments of contractual rights and obligations.
- Negotiated with sponsors and subcontractors, and maintain databases.
- Requested or approved amendments and/or extensions of contracts, wrote internal briefs.
- Compiled data for proposal preparations.
Contracts Associate
Gas Technology Insitute
Des Plaines, Illinois
08.1994 - 06.1999
- Maximized customer interactions by promptly identifying needs and wants.
- Managed customer relations and customer service through daily communication and interaction.
- Generated reports detailing findings and Maximized productivity by keeping detailed records.
- Assisted in planning, building, and executing contracts for purchase or sale of services, equipment, materials or product.
Consumer Sales Division Executive Secretary
Sony Electronics, Inc.
Itasca, IL
06.1987 - 07.1994
- Responsible for all administrative functions including transcription, travel/meeting planning, petty cash disbursements and reconciliations.
- Primary liaison between visitors and Senior V.P.
- Provided administrative support to Human Resources Specialist.
- Maintained Payroll records for all non-exempt employees for submittal to Headquarters.
Department Secretary, Credit Dept.
Sony Electronics Inc.
Itasca, IL
12.1983 - 06.1987
- All aspects of secretarial/clerical support, report maintenance, credit assignments.
- Good aptitude for numbers, strong organizational skills.
- Prepared and proofread documentation, spreadsheets and presentations for department use.
Education
AA - Business Studies
Elgin Community College
2005
Medical Technology
University of Cincinnati, Teacher’s College
1979
Skills
Team player, Articulate, Detail oriented, Driven, Committed to excellence
Timeline
Customer Service Rep./Office Administrator
Roadside America Auto Club
03.2006 - 12.2021
Contracts Administrator
Gas Technology Institute
06.1999 - 07.2005
Contracts Associate
Gas Technology Insitute
08.1994 - 06.1999
Consumer Sales Division Executive Secretary
Sony Electronics, Inc.
06.1987 - 07.1994
Department Secretary, Credit Dept.
Sony Electronics Inc.
12.1983 - 06.1987
AA - Business Studies
Elgin Community College
Medical Technology
University of Cincinnati, Teacher’s College