Theresa Gamboa
San Diego,CA
Summary
To become an asset to a towing reputable company.
I'm a highly motivated individual that will integrate with others as well as being an independent worker with diverse skills; likes a challenging an exciting position, Will use my detail-oriented skills to achieve the highest production.
Overview
17
17
years of professional experience
Work History
Dental Office Manager
My Smile San Diego Dental Center
12.2019 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 15.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Dental Office Manager
Smile San Diego
09.2006 - 12.2019
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 17.
Education
High School Diploma -
Bonita Vista Senior High School
Chula Vista, CASkills
- Patient Care
- Problem Solving
- Schedule Management
- Goal Setting
- Customer Service
- Patient Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Dental Office Manager
My Smile San Diego Dental Center
12.2019 - Current
Dental Office Manager
Smile San Diego
09.2006 - 12.2019
High School Diploma -
Bonita Vista Senior High School
Similar Profiles
Emma JaboEmma Jabo
Dental assistant at rancho san diego dental groupDental assistant at rancho san diego dental group
Yaraida ChavezYaraida Chavez
Surgical Dental Assistant at Advanced Dental Implant Of San DiegoSurgical Dental Assistant at Advanced Dental Implant Of San Diego
Leonardo MunozLeonardo Munoz
Clinical & Technical Manager at Smile Again Dental Implant CenterClinical & Technical Manager at Smile Again Dental Implant Center