Theresa Gamboa
San Diego,CA
Summary
To become an asset to a towing reputable company.
I'm a highly motivated individual that will integrate with others as well as being an independent worker with diverse skills; likes a challenging an exciting position, Will use my detail-oriented skills to achieve the highest production.
Overview
17
17
years of professional experience
Work History
Dental Office Manager
My Smile San Diego Dental Center
2019.12 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 15.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Dental Office Manager
Smile San Diego
2006.09 - 2019.12
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 17.
Education
High School Diploma -
Bonita Vista Senior High School
Chula Vista, CASkills
- Patient Care
- Problem Solving
- Schedule Management
- Goal Setting
- Customer Service
- Patient Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Dental Office Manager
My Smile San Diego Dental Center
2019.12 - Current
Dental Office Manager
Smile San Diego
2006.09 - 2019.12
High School Diploma -
Bonita Vista Senior High School
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