Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Goodman

Nashville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Supervisor

Commercial Building Services
05.2021 - 07.2022
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.

Team Lead /Car Hopper

Sonics Drive In
11.2019 - 04.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Developed strong rapport with regular customers, fostering a welcoming environment that encouraged repeat visits.
  • Optimized workflow by monitoring drive-in area for arriving customers and promptly greeting them upon arrival.

Manager

Fazolis
02.2009 - 01.2011
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.

Order Picker

Peyton's Southeastern
10.2007 - 06.2010
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Education

Associate of Science - General Studies

Dyersburg State Community College
Dyersburg, TN
05-2026

Certificate - Backend Web Development

IBM-Coursera
Nashville, TN
09-2025

Certificate - Web Development

Persevere Computer Coding
Nashville, TN
03-2024

GED -

Cleveland High School
Cleveland, TN
01-2001

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Relationship building
  • Schedule development
  • Policy enforcement
  • Task delegation
  • Problem-solving
  • Time management
  • Adaptability and flexibility
  • Excellent communication

Timeline

Supervisor

Commercial Building Services
05.2021 - 07.2022

Team Lead /Car Hopper

Sonics Drive In
11.2019 - 04.2020

Manager

Fazolis
02.2009 - 01.2011

Order Picker

Peyton's Southeastern
10.2007 - 06.2010

Associate of Science - General Studies

Dyersburg State Community College

Certificate - Backend Web Development

IBM-Coursera

Certificate - Web Development

Persevere Computer Coding

GED -

Cleveland High School

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