Microsoft Word
Theresa Griswold
Customer Relations
Olathe,KS
Summary
Dedicated professional with a proven track record at Blue Valley School District, adept in classroom support and social support. Excelled in creating safe, engaging environments, significantly enhancing student well-being and educational outcomes. Skilled in storytelling, fostering personal growth, and managing diverse needs with compassion and efficiency.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Blue Valley School District
08.2019 - Current
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
Patient Sitter
Overland Park Regional Medical Center
02.2021 - 12.2024
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
- Provided exceptional physical care to go beyond simple bathing to manicures, hair sets and light massage.
- Monitored medications for interactions and need for change to manage health conditions.
- Engaged patient in appropriate stimulation activities and physical activity.
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
Service Greeter
Overland Park Regional Medical Center
02.2021 - 12.2024
- Fielded customer complaints and notified managers.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Maintained clean, organized environments for presentable front-of-house areas.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Processed cash, credit and debit transactions accurately, limiting discrepancies.
Youth Leader
YMCA
08.2021 - 03.2023
- Engaged youth by following, implementing, and assisting in creating lesson plans.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Organized group activities and outings for youth and led weekly Bible study meetings.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
Education
High School Diploma -
Don Bosco
Kansas City, MO05-1999
Skills
- Social support
- Classroom support
- Reading support
- Storytelling
- IEP compliance
Software
Microsoft PowerPoint
Timeline
Youth Leader
YMCA
08.2021 - 03.2023
Patient Sitter
Overland Park Regional Medical Center
02.2021 - 12.2024
Service Greeter
Overland Park Regional Medical Center
02.2021 - 12.2024
Paraprofessional
Blue Valley School District
08.2019 - Current
High School Diploma -
Don Bosco
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