Theresa Hall
Odenville
Summary
Experienced executive with track record of driving strategic growth in complex business environments. Skilled in leadership, financial management, and operational efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance and results. Known for problem-solving, strategic vision, and effective communication.
Overview
19
19
years of professional experience
Work History
Chief Executive Officer
Easy Couponing With Theresa Inc
11.2016 - Current
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
Inquiry Analyst - Claims
Blue Cross Blue Shield of Alabama
04.2011 - 02.2021
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Vehicle Operator
United States Air Force Reserve
04.2010 - 04.2016
- Consistently exceeded expectations for professionalism during routine evaluations from both employers and passengers.
- Developed strong communication skills through daily interactions with passengers, dispatchers, and supervisors.
- Demonstrated flexibility in adapting to various vehicle types, learning new routes quickly for optimal efficiency.
- Contributed to a positive working environment by maintaining open lines of communication with colleagues and supervisors.
Customer Service Representative
Blue Cross Blue Shield of Alabama
02.2006 - 04.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts -
Jefferson State Community College
Birmingham, AL08-2015
Skills
- Organizational management
- Executive leadership
- Risk management
- Analytical thinking
- Client engagement
Timeline
Chief Executive Officer
Easy Couponing With Theresa Inc
11.2016 - Current
Inquiry Analyst - Claims
Blue Cross Blue Shield of Alabama
04.2011 - 02.2021
Vehicle Operator
United States Air Force Reserve
04.2010 - 04.2016
Customer Service Representative
Blue Cross Blue Shield of Alabama
02.2006 - 04.2011
Associate of Arts -
Jefferson State Community College
Similar Profiles
Venkata Raghu NVenkata Raghu N
Freelancer at CouponingFreelancer at Couponing
Annie HoyleAnnie Hoyle
Lead Preschool Teacher at St. Theresa Catholic SchoolLead Preschool Teacher at St. Theresa Catholic School
Maria GonzálezMaria González
Substitute Teacher at St. Theresa Catholic SchoolSubstitute Teacher at St. Theresa Catholic School