Theresa Handboy
Data Entry
Bismarck,ND
Summary
Additional Training: Theresa Handboy – Professional and Personal References Versatile business leader bringing 15+ years of experience. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Demonstrating sound judgment and consistently achieving high quality production working with Alaska and Tribes. Determined business owner with commitment to excellence!
Overview
28
28
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Follow-up and Interviewer
Sidetracks Consulting and Evaluations Anchorage
Fairbanks, AK
01.2008 - Current
- Follow-up, research, data search/entry, phone calls for sensitive and critical information Substance Abuse Prevention online. Incentives mailed out to each client per completion of application.
- Explained questions in better detail for interviewees to allow truthful answers.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Observed participants and recorded results.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Coded data from participant interviews.
- Completed surveys by rechecking contact information before ending each call.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
Patient Care Technician
Little Clinic / Kroger
Denver, CO
09.2016 - 01.2017
- HIPAA compliance, computer savvy, gathered insurance and payments, measuring vital signs, testing glucose levels, preparing treatment rooms for exams, administering and removing IVs or catheters, Record information on patient charts in the computer, Updating digital schedules and appointments and DOT.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Test Proctor
Underwood Test proctoring, LLC
Denver, CO
06.2006 - 01.2015
- Manage the affairs of another; agent; company, and supervised or monitors students and people at an examination
- Maintained security of all test materials per the test company's requirements and maintained a constant vigil and confidentiality during the testing process
- Test Proctoring for exams of all types for Underwood Test Proctoring, LLC; Wanda Underwood, Owner, subcontract with many entities such as ACT, Prometric, and the Community College of Aurora.
- Maintained compliance with test center policies, practices and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Maintained secure and positive environment conducive to testing.
- Assisted faculty with setting up tests and coordinating test spaces.
- Validated appropriate identification to allow admission to testing area.
- Troubleshot issues with computer-based examinations.
- Helped accommodate students with disabilities or special needs for alterations to test administration.
- Administered individual and group assessments according to testing guidelines
- Monitored student classroom and outdoors activities to promote student safety.
Assistant to Executive Assistant to President
Community College of Denver, Institutional Advancement
Denver, CO
09.2006 - 09.2010
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Facilitated training and onboarding for incoming office staff.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled incoming and outgoing mail, email and faxes.
Education
Bachelor of Arts - Business Administration And Management
University of Colorado Denver
Aurora, CO 08.2010 - 05.2011
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Community College of Denver
Associate of Arts - Business
United Tribes Technical College
Bismarck, ND 09.1993 - 05.1995
Skills
Business administration
Timeline
Patient Care Technician
Little Clinic / Kroger
09.2016 - 01.2017
Bachelor of Arts - Business Administration And Management
University of Colorado Denver
08.2010 - 05.2011
Follow-up and Interviewer
Sidetracks Consulting and Evaluations Anchorage
01.2008 - Current
Assistant to Executive Assistant to President
Community College of Denver, Institutional Advancement
09.2006 - 09.2010
Test Proctor
Underwood Test proctoring, LLC
06.2006 - 01.2015
Associate of Arts - Business
United Tribes Technical College
09.1993 - 05.1995
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Community College of Denver
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