MALIKA SAMADI
West Sacramento,California
Summary
Dynamic professional with a robust background in education and customer service management. Excelled in classroom management and problem-solving, enhancing team collaboration and social development. Achieved significant improvements in health education curriculum delivery, demonstrating exceptional organizational and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Arrowhead Evaluations
04.2025 - Current
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure, height and weight measurements. Also reported any abnormalities to the supervising physician.
- Supported 4 physicians in examinations a day.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
Educator/Teacher's Assistant
Right at School
06.2023 - 04.2025
- Provided differentiated instruction tailored to meet individual student needs.
- Assessed academic performance and identified areas of improvement.
- Implemented strategies to motivate disengaged learners in the classroom.
- Collaborated with 5 adults and 25 children to provide safe and educational experience.
Medical Assistant - Extern
West Sacramento Urgent Care
02.2025 - 03.2025
- Escorted patients to exam rooms, preparing for doctor examinations.
- Maintained a clean and organized work area to ensure safety of patients and staff.
- Assisted 4 doctors with patient care, including taking vital signs, administering injections, and drawing blood.
Customer Service Manager
Hedayat Amarkhil
06.2020 - 05.2023
- Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints.
- Managed approximately 35 incoming calls, emails per day from customers.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Certification - Medical Assisting
Carrington College
Sacramento, CA03.2025
High School Diploma - US
River City High School
West Sacramento, CA06.2021
Skills
- HIPAA compliance
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- Medical office administration
- Medical terminology knowledge
- Phlebotomy
- Medical procedures
- Laboratory specimen collection
- Medical billing and coding
- Medical office management
- Laboratory maintenance
Certification
- CCMA, 2025-03-01
- BLS, 2025-03-01
Timeline
Medical Assistant
Arrowhead Evaluations
04.2025 - Current
Medical Assistant - Extern
West Sacramento Urgent Care
02.2025 - 03.2025
Educator/Teacher's Assistant
Right at School
06.2023 - 04.2025
Customer Service Manager
Hedayat Amarkhil
06.2020 - 05.2023
Certification - Medical Assisting
Carrington College
High School Diploma - US
River City High School
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