Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Theresa Hendron

Steger,IL

Summary

Versatile and results-driven professional with extensive experience in bakery operations and customer service, notably at Jewel Osco. Excelled in food preparation, inventory control, and enhancing customer satisfaction through high-quality product offerings and exceptional service. Demonstrated proficiency in bakery equipment and team collaboration, contributing to significant sales growth and operational efficiency.

Overview

22
years of professional experience

Work History

Jewel Osco

Bakery Clerk
05.2023 - Current

Job overview

  • Monitored expiration dates to ensure product freshness.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.

Strack & Van TIl, Schererville Indiana

Bakery Clerk
02.2021 - 05.2023

Job overview

  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards
  • regulations by maintaining a clean and organized workspace at all times.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting

Thornton Collision Center

Office Manager's Assistant
08.2008 - 03.2010

Job overview

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

United Roads Transportation Services

Data Entry Clerk
04.2003 - 02.2006

Job overview

  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

George Washington High School
Chicago, IL

General

Skills

  • Customer service
  • Food preparation
  • Bakery equipment knowledge
  • Customer satisfaction
  • Punctual and reliable
  • Telephone etiquette
  • Inventory control
  • Team collaboration
  • Work prioritization
  • Performance improvement

Timeline

Bakery Clerk

Jewel Osco
05.2023 - Current

Bakery Clerk

Strack & Van TIl, Schererville Indiana
02.2021 - 05.2023

Office Manager's Assistant

Thornton Collision Center
08.2008 - 03.2010

Data Entry Clerk

United Roads Transportation Services
04.2003 - 02.2006

George Washington High School

General

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Theresa Hendron