Theresa Huntley-Shah
Receptionist/Office Assistant
Lancaster,SC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
17
17
years of professional experience
Work History
Receptionist
08.2021 - 01.2022
- Check in visitors via the photo verification system
- Issue visitor badges accordingly
- Communicate with security who will be monitoring the door as visitors arrive
- Monitor, reply, forward emails as needed
- Offer directions for guests as needed
Administrative Assistant
Staffmark Temp Service/Giti Tire USA
11.2019 - 03.2020
- Update spreadsheets
- Answered inquiries and Order supplies
- Filing, scanning and fax and extra projects
Payment Assurance Specialist
HireRight, Inc
Charlotte, NC
11.2007 - 03.2018
- Answered incoming vendor calls and dealt with past due invoices in a professional and timely manner Researched and reviewed incoming requests for accurate payment information, billing to clients and to seek assistance or support as necessary Interacted internally with various departments to ensure pricing was correct under vendor/client level Responded to internal staff inquiries in a timely and professional manner Followed up on incoming emails and faxes to ensure proper and timely processing Analyzed and resolved billing exceptions to ensure correct billing and payables were issued Completed daily individual departmental metric reporting of day-to-day tasks and activities
Receptionist
NBC
Charlotte, NC
04.2002 - 10.2007
- Answered a high volume of incoming calls utilizing a 100-line phone system Greeted and directed visitors Responded to inquiries from the public and provided information they requested Directed vendors Completed data entry as needed Responsible for the coordination of mail into and out of the station
Skills
Professional demeanor
Customer/Client relations
Correspondence distribution
Customer and client relations
Documentation and reporting
Timeline
Receptionist
08.2021 - 01.2022
Administrative Assistant
Staffmark Temp Service/Giti Tire USA
11.2019 - 03.2020
Payment Assurance Specialist
HireRight, Inc
11.2007 - 03.2018
Receptionist
NBC
04.2002 - 10.2007