Theresa Jacobs
Lincoln,ND
Overview
16
16
years of professional experience
Work History
Owner
Tatu Babe Beauty Lounge
Bismarck, ND
09.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Sales Associate/Owner
Lily Valley Baby
Bismarck, ND
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
CNA/Unit Secretary
Vibra Hospital Of Central Dakota’s
Mandan , ND
06.2017 - 04.2022
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
- Transported patients between rooms and appointments or testing locations.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
- Cared for average of Number patients per Timeframe in Type facility, delivering high-quality, efficient support to meet all needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Medcenter One/Sanford/Prospera
Mandan , ND
06.2009 - 06.2017
- Maintained excellent attendance record, consistently arriving to work on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding Type patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
- Cared for average of Number patients per Timeframe in Type facility, delivering high-quality, efficient support to meet all needs.
- Participated in fun activities, including Type and Type with patients each Timeframe to boost mood, improve overall memory and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Sales Associate
Gordmans
Bismarck , ND
08.2015 - 05.2016
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bonanza High School
Las Vegas, NVSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Small business operations
- Business marketing
- Planning and execution
- Vendor relations
- Customer service
- Teamwork
- Problem-solving
Timeline
Owner
Tatu Babe Beauty Lounge
09.2023 - Current
Sales Associate/Owner
Lily Valley Baby
02.2022 - Current
CNA/Unit Secretary
Vibra Hospital Of Central Dakota’s
06.2017 - 04.2022
Sales Associate
Gordmans
08.2015 - 05.2016
CNA
Medcenter One/Sanford/Prospera
06.2009 - 06.2017
Bonanza High School