Theresa Jean-Francois
Leominster,MA
Summary
Recent Licensed Practical Nurse graduate with strong work ethic, adaptability and exceptional interpersonal skills. Highly observant, detail-oriented and dedicated to high-quality, cost-effective healthcare. Strong desire to take on new challenges and adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
RSIG Security
Marlborough, MA
07.2021 - Current
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
- Restrained patients to prevent violence and injury and to assist physicians and nurses to administer treatments
- Fostered collaboration among patient safety sitters using strong communication and prompt conflict resolution
- Held team members accountable during shift by effectively coaching to improve performance.
Residential Mental Health Counselor
Riverside Community Care
Walpole, MA
11.2017 - 08.2021
- Helped individuals with complex medical and behavioral health needs
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills
- Conducted outreach, advocacy, and rehabilitative services for regular cases and crisis intervention
- Responded appropriately to physical, emotional, and developmental needs of residents.
Patient Care Technician
Emerson Hospital
Concord, MA
10.2019 - 09.2020
- Monitored vital signs (temperature, pulse, etc.) or EKG signals and patient condition
- Assisted nursing staff in administering basic treatments
- Provided appropriate emotional support
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
Education
Practical Nursing
Greater Lowell Technical School
Tyngsboro, MA01-2024
Skills
- Bilingual- Haitian Creole
- Proficient in Microsoft Office- Word, Excel
- De-Escalation Techniques
- Problem Resolution
- Teamwork and Collaboration
- Cultural Sensitivity
Certification
- Licensed Practical Nurse, Commonwealth of Massachusetts, expires 2026
- BLS Provider, American Heart Association, expires 08/2025
- Dementia Training, Greater Lowell Technical School, expires 08/2024
Timeline
Shift Supervisor
RSIG Security
07.2021 - Current
Patient Care Technician
Emerson Hospital
10.2019 - 09.2020
Residential Mental Health Counselor
Riverside Community Care
11.2017 - 08.2021
Practical Nursing
Greater Lowell Technical School
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