Theresa Jensen
Andrew,IA
Summary
Dynamic Team Leader at American Customer Care with a proven track record in empowering diverse teams and enhancing performance through targeted coaching. Skilled in problem-solving and team motivation, I foster collaboration and attention to detail, driving significant improvements in individual capabilities and overall team success.
Overview
5
5
years of professional experience
Work History
Team Leader
American Customer Care
11.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
No Degree - IT Network Security
DeVry University
10-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
Timeline
Team Leader
American Customer Care
11.2020 - Current
No Degree - IT Network Security
DeVry University
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