Summary
Overview
Work History
Education
Skills
References
Timeline
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Theresa Johnson

Spokane

Summary

Strong commitment to fostering positive relationships and delivering exceptional service in all aspects of role. Provide top notch support and ensure smooth and efficient operations and looking for company where I can foster those skills and build new professional talents.

Overview

27
27
years of professional experience

Work History

Personal Assistant

Private Owner
07.2014 - 03.2025
  • Assist on landscaping and housekeeping duties and detail vehicles as needed.
  • File and shred mail on a regular basis, restocked household supplies as needed and balance petty cash.

HEALTH PLUS CLAIMS PROCESSOR

Regence Blue Shield
03.2002 - 07.2004
  • Processed all insurance claim types including; COB, behavioral health, and surgery claims.
  • Entered and processed referrals for our managed care members.

CLAIMS PROCESSOR

Premera Blue Cross
08.1998 - 10.2000
  • Answered incoming calls in a high volume call center handling all member and provider benefit quotes, claim explanations, and denial reasons
  • Handled membership and eligibility for our members with Healthcare Authority

Education

HIGH SCHOOL GRADUATE -

Prove High School
06.1998

Skills

  • Exceptional multitasking and organization
  • Strong work ethic
  • Customer service
  • Meticulous attention to detail
  • Advanced MS office suite
  • Commitment to quality and service

References

References available upon request

Timeline

Personal Assistant

Private Owner
07.2014 - 03.2025

HEALTH PLUS CLAIMS PROCESSOR

Regence Blue Shield
03.2002 - 07.2004

CLAIMS PROCESSOR

Premera Blue Cross
08.1998 - 10.2000

HIGH SCHOOL GRADUATE -

Prove High School

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Theresa Johnson