Jamie L. Boyd
Halifax,Ma
Summary
Accomplished Assistant Store Manager with more than 15 years working in the Food Service Industry sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating a positive working environment.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Stop & Shop Super Market Company
Halifax, MA
04.2015 - Current
- Immediately address problems with customers to promote quick and successful resolution.
- Manage the scheduling for store shifts so that there is proper staffing at all times.
- Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
- Complete all daily tasks and special assignments with an efficient and quality-driven approach.
- Actively pursue personal learning and development opportunities.
Floral Manager
Stop & Shop Super Market Company
Halifax, MA
2009 - 05.2015
- Monitored special orders and ensured they were met in a timely manner.
- Inventoried plants and flower care supplies and ordered more.
- Supervised employees in the floral department.
Front End Cashier
Stop & Shop Super Market Company
Providence, RI
2002 - 2015
- Performed cash, card and check transactions for customer purchases.
- Asked open-ended questions to assess customer needs.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Communicated all store initiatives and promotions to customers to generate return business.
Security Officer
Allied Barton Security Providence Place Mall
Providence, RI
8 2010 - 2 2012
- Responded to calls in both routine and emergency situations.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Secured all doors in the office and main building after hours.
- Circulated among visitors, patrons and employees to preserve order and protect property.
Education
Bachelor of Science - Criminal Justice
2009
Skills
- Adherence to high customer service standards
- Sales proficiency and promotion
- Staff education and training
- Staff management
- Schedule management
- Budgeting, reporting, and business planning
- Logistics policies and procedures
- Cash handling
- Performance management
- Complaint resolution
- Microsoft Outlook, Word, Excel, Power Point
- Inventory control
- Exceptional telephone etiquette
- Exceptional interpersonal communication
Timeline
Assistant Store Manager - Stop & Shop Super Market Company
04.2015 - Current
Floral Manager - Stop & Shop Super Market Company
2009 - 05.2015
Front End Cashier - Stop & Shop Super Market Company
2002 - 2015
Security Officer - Allied Barton Security Providence Place Mall
8 2010 - 2 2012
Johnson & Wales University - Bachelor of Science, Criminal Justice
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