Theresa Krause
Waterford
Summary
Detail-oriented office manager with over 20 years of experience in office administration and staff training. Expertise in financial reporting and problem-solving ensures efficient operations and adherence to policies, driving a culture of accountability.
Overview
21
21
years of professional experience
Work History
Office Manager
Armory CDJRF of Albany
Albany, NY
01.2006 - 07.2026
- Managed daily operations, ensuring efficient office workflow and adherence to company policies.
- Trained and mentored staff on office protocols, fostering a culture of continuous improvement and accountability.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer issues with timely attention.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.
- Reconciled bank statements with financial records to maintain accuracy and consistency.
- Maintained accounting records utilizing in-house and client systems.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Associates Degree in Accounting - Accounting
Albany Business College
Albany, NY05-1982
Skills
- Office administration
- Bookkeeping
- Account reconciliation
- Policy implementation
- Banking operations
- Teamwork and collaboration
- Attention to detail
- Financial reporting
- Team supervision
- Multitasking and organization
- Problem-solving abilities
- Reliability
Timeline
Office Manager
Armory CDJRF of Albany
01.2006 - 07.2026
Associates Degree in Accounting - Accounting
Albany Business College