Theresa Lombardo
Pittsburgh,PA
Summary
Dynamic bartender with extensive experience, known for fostering customer loyalty through exceptional service. Skilled in beverage preparation and maintaining a pristine bar environment, I excel in high-volume settings. Highly reliable and service-oriented. Eager to contribute to team success with a commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
LIT Cigar Lounge
10.2025 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Burn by Rocky Patel
02.2019 - 08.2025
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Stocked and maintained outdoor bar on weekends and during events.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Oakmont Country Club
02.2016 - 06.2019
- Performed opening and closing duties.
- Assisted in setting up, working, and, breaking down banquet bars in various locations around club for events.
- Assisted with monthly inventorying of beverage stock and bar supplies.
- Tracked bar stock levels in multiple locations around club and promptly replenished low materials to prevent shortages.
- Regularly cleaned and sanitized bar area, refrigeration and storage areas.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, garnish preparation, club protocol, and sanitation protocol.
- Cultivated strong relationships with club members, engaging in friendly conversation and memorizing drink orders and preferences.
- Team member during the 2016 U.S. Open.
Bartender
Redbeard's Sports Bar & Grill
03.2016 - 04.2018
- Performed opening and closing duties.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
General Studies
University of Pittsburgh
Pittsburgh, PASkills
- Hospitality service expertise
- Service-oriented mindset
- Clear and effective communication
- Recipe and menu memorization
- Responsible alcohol service
- Bar restocking
- Beverage preparation
- Point of sale systems
- Server Experience
- Highly reliable
- Courteous
Certification
RAMP Certified
Timeline
Bartender
LIT Cigar Lounge
10.2025 - Current
Bartender
Burn by Rocky Patel
02.2019 - 08.2025
Bartender
Redbeard's Sports Bar & Grill
03.2016 - 04.2018
Bartender
Oakmont Country Club
02.2016 - 06.2019
General Studies
University of Pittsburgh