Summary
Overview
Work History
Skills
Timeline
Generic

Theresa Lopez

Galt,CA

Summary

I am a dedicated, hardworking, mother with exceptional skills as a Janitor, field worker, sorter/Packer, cook, team member and lead. I provide excellent costumer service, respect, kindness, but also follows all safety procedures. I am a positive, outgoing person whose not affraid to quickly learn. Skilled in staff training, restaurant operations, development with strong leadership and relationship-building. I am hoping to gain much more expieriance that will help me find a career and a brighter future.

Overview

20
20
years of professional experience

Work History

Sevice Manager

Chipotle Grill
07.2020 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Evaluated report data to proactively adjust and enhance operations.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct and attendance reliability.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Set goals for department and supported employees in meeting expectations.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Responded to and directed incoming calls and other communication.
  • Ran errands to support daily needs of management.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.

Cherry Sorter/ Packer

Rivermaid Trading Company
05.2020 - Current
  • Stacked items according to weights, sizes, types and picking priorities.
  • Generated and maintained records on weights and quantities of materials, products and containers, using scales and other measuring equipment to compile data.
  • Monitored machines to automatically measure, organize or inspect products, halting conveyors to make equipment calibrations as necessary.
  • Formed, taped and lined cases for finished product packaging.
  • Compared work order information with item and batch numbers to pick correct items.
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Facilitated communication among team to reduce process lags and troubleshoot issues effectively.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Transported packed items to delivery pallets to assist loaders in loading and stacking pallets on delivery vehicles.
  • Labeled picked items with correct information such as price, expiration dates and addresses.
  • Maximized storage space within warehouse area by carefully and strategically moving items.
  • Performed general cleaning and housekeeping duties, including sweeping and mopping floors and removing and stacking pallets.

Team Member/Cashier

Tractor Supply Co.
07.2017 - 11.2017
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Handled currency and credit transactions quickly and accurately.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Reported to each shift on time and ready to work.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Prepped items for later use to save staff time during busy hours.


Team Member/supervisor

Blaze Pizza
08.2016 - 04.2017
  • Responsible for opening or closing store.
  • Arrived earlier to observe and examine shipment orders for correct quality and quantity.
  • Trained staff on proper use of equipment, food handling, and portion sizing.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Trained new employees
  • Ensured established pars were maintained
  • Managed guest checks, collected cash and processed credit cards.
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed.



Sorter/packer

Rivermaid Traiding Company
05.2015 - 06.2015
  • Attached identifying tags to containers.
  • Processed all cherries per shift.
  • Loaded and unloaded cherries into boxes for shipment.
  • Maximized sales by sorting cherries on time and accurately.
  • Moved freight and other materials to and from storage and production areas.
  • Adhered to all requirements and regulations for food safety.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Generated and maintained records on weights and quantities of materials, products and containers, using scales and other measuring equipment to compile data.
  • Formed, taped and lined cases for finished product packaging.
  • Facilitated communication among team to reduce process lags and troubleshoot issues effectively.

Team Member/ Cook

McDonald's
06.2014 - 09.2014
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Maintained a skilled kitchen staff by properly coaching and counseling employees.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and safety regulations.
  • Properly labeled and stored all raw ingrediance including produce, meat, poultry, dairy and dry goods at the appropriate storage temperature.
  • Cleaned and sanitized all equipment and surfaces before and after to avoid cross-contamination.
  • Practiced safe food handling procedures at all time. 

Janitor

Clean sweep Janitorial
07.2005 - 03.2006
  • Clean multiple businesses such as ministries, law firm offices, warehouse companies and houses.
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Thoroughly scrubbed and cleaned bathroom fixtures, floors, partitions and making sure they are well stocked
  • Wiped down desktops, office glass, doors, walls, lunchrooms, and floors.
  • Inspected facility and picked up any trash.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Steam cleaned and shampooed carpeted areas if needed.
  • Carefully mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards. 



Skills

  • Active listening
  • Detail-oriented
  • Positive and optimistic
  • Self-sufficient and confident
  • Excellent work ethic
  • Creative problem solver
  • Strategic planning
  • Cheerful and energetic
  • Fast learner
  • Motivated team player
  • Organizational skills
  • Food safety certified

Timeline

Sevice Manager

Chipotle Grill
07.2020 - Current

Cherry Sorter/ Packer

Rivermaid Trading Company
05.2020 - Current

Team Member/Cashier

Tractor Supply Co.
07.2017 - 11.2017

Team Member/supervisor

Blaze Pizza
08.2016 - 04.2017

Sorter/packer

Rivermaid Traiding Company
05.2015 - 06.2015

Team Member/ Cook

McDonald's
06.2014 - 09.2014

Janitor

Clean sweep Janitorial
07.2005 - 03.2006
Theresa Lopez