Theresa Marsh
Byron Center
Summary
Experienced Clincal Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator
Meijer Specialty Pharmacy
Walker
06.2017 - Current
- I assist doctor offices with approvals for specialty medications, whether it be writing a prior authorization or aiding in appeals to finding funding via grants, free drug programs and copay assistance.
- I've been awarded for excellent customer service...patients always come first!
Shift Leader
Caribou Coffee
Clearwater
11.2016 - 04.2017
Home Health Care
Visiting Angels and Comfort Care
Pewaukee
11.2014 - 08.2015
- I primarily worked with Alzheimer and Dementia patients.
- I worked with clients one on one when needed in Memory Care units and when still able to live at home.
- I absolutely loved my work and the clients and families who I was able to help.
GM Supervisor
Shopko
Sussex
11.2012 - 05.2013
- My responsibilities were the overall successful operation of the store while maintaining company standards.
- My prior retail management allows me to supervise, train, develop, coach and communicate with all Associates and Management.
- I participate in store set up, daily operations and opening and closing of the store.
- I lead by example and maintain the highest standards of integrity, quality of timeliness in all of the business practices both internally and with our external partners.
Store Manager
Spirit Halloween
New Berlin
08.2012 - 11.2012
- I supervised three assistant managers and 18-20 customer service employees.
- I was responsible for all of the recruiting and hiring of our employees as well as training, developing, coaching and communications with our employees.
- I lead by example and maintained the highest standards of integrity, quality and timeliness in all of our business practices both internally and with our external partners.
- I participated in store set up, daily operations, closing inventory and store close down.
Assistant Manager of Recruiting
United States Government - Census
Marquette
05.2009 - 11.2010
- I supervised a staff of approximately 70 people with jobs ranging from testing to reaching our goals set forth by the Detroit office for employment when the Census 2010 count began.
- I also worked throughout Northern Michigan managing teams as they were working on the actual Census.
- I was sent to Cincinnati, Ohio because of my hard work to help meet their goals in the West Chester office.
- Out of all of the managers in the Marquette, MI team I was one of the three asked to stay and shut down the office.
Assistant Manager
Chico's FAS
West Chester
07.2007 - 05.2008
Assistant Manager
Bombay Company
Tampa
06.2006 - 06.2007
Owner
Designs by Theresa
Marquette
10.2005 - 06.2006
- I owned and operated a gallery specializing in one of a kind bead woven jewelry and hand knit clothing.
- I designed and produced all jewelry, and participated in juried art shows.
- I hired, trained and supervised a small staff of 3 people.
- I began a start-up business and increased sales by over 100% each year.
- I was responsible for all aspects of marketing, buying, administrative and the buying and merchandising of materials.
- I used excellent customer service to sell and teach classes to customers.
Product Specialist
Frontgate
Olde West Chester
Education
High school or equivalent -
Skills
- Memory Care
- Dementia Care
- Retail Management
- Caregiving
- Alzheimer's Care
- Home care
- Recruiting
- Medical Records
- Store Management Experience
- Recruitment
- Customer Service
- Trainer
- Owner
- Home health caregiver
Certification
Certified Pharmacy Technician License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Clinical Care Coordinator
Meijer Specialty Pharmacy
06.2017 - Current
Shift Leader
Caribou Coffee
11.2016 - 04.2017
Home Health Care
Visiting Angels and Comfort Care
11.2014 - 08.2015
GM Supervisor
Shopko
11.2012 - 05.2013
Store Manager
Spirit Halloween
08.2012 - 11.2012
Assistant Manager of Recruiting
United States Government - Census
05.2009 - 11.2010
Assistant Manager
Chico's FAS
07.2007 - 05.2008
Assistant Manager
Bombay Company
06.2006 - 06.2007
Owner
Designs by Theresa
10.2005 - 06.2006
Product Specialist
Frontgate