Theresa M. Harmer
Murfreesboro,TN
Summary
Dedicated goal oriented and high metrics team player looking for the next challenge.
Overview
2025
2025
years of professional experience
Work History
Injury Claims Associates
State Farm Insurance Company
Murfreesboro, TN, USA
- Current
- Navigate multi-line phone system
- High customer service skills
- Problem Solving and strong Communications
- Adapt at completing all aspects of property damage claims
- Excel in working in team and solo environment
- Microsoft Office Suite and Navigation of Insurance databases
- Using insurance and medical terminology on a regular basis
- Consistently achieve high performance on adherence and tasks completions to reach team goals
Legal/Claims Secretary
Allen L. Rothenberg Law Offices
Philadelphia, PA, USA
- Customer Service and communication
- Microsoft Office
- High organizational skills
- Understanding legal, medical and insurance terminology
- Filing and typing all legal documentation involved in the case
- Multi-line phone system
- Efficiently working on a deadline and completing my goals
- Gather and review all documents needed
- Negotiation of medical bills with providers for settlement purposes
- Working team and solo environment
Legal Secretary
Robert Half Temporary Agency
Pittsburgh, PA, USA
- Drawing up and Filing all legal documentation with the Court
- Microsoft Office
- Handled Multi-line phone system
- Customer service
- Setting up Travel arrangements and scheduling meetings
- High organization and working on a deadline
- Versed in legal and medical terminology
Office Assistant
Adecco - Temporary Agency
Plantation, FL, USA
- Ordering Office Equipment
- Filing, typing, and organization
- Use of a Multi-line phone system
- Customer Service
- Working with my Team to get projected goals completed
Education
Associates in Applied Science Degree - Business Management
Volunteer State Community College
Gallatin, TN05.2022
Certificate Awarded - Information Technology
Katherine Gibbs Business School
Philadelphia, PADiploma Award -
Abraham Lincoln High School
Philadelphia, PASkills
- Strong computer knowledge
- Effectively resolve conflicts between individual needs and organizational requirements
- Customer service
- Communications
- Investigative support
- Insurance, Medical, and Legal terminology
- Document review
- Organization
- Goal oriented team player
- High metrics on task completion
References
Available Upon Request
Timeline
Associates in Applied Science Degree - Business Management
Volunteer State Community College
Certificate Awarded - Information Technology
Katherine Gibbs Business School
Diploma Award -
Abraham Lincoln High School
Injury Claims Associates
State Farm Insurance Company
- Current
Legal/Claims Secretary
Allen L. Rothenberg Law Offices
Legal Secretary
Robert Half Temporary Agency
Office Assistant
Adecco - Temporary Agency