Theresa Milke
Scranton,PA
Summary
Dynamic Administrative Legal Assistant with proven expertise at JacksonLaw, LLC, excelling in legal document preparation and client communication. Enhanced operational efficiency through innovative document management systems and strengthened client relationships by providing timely updates. Recognized for meticulous attention to detail and fostering collaboration, ensuring successful outcomes in legal proceedings.
Overview
27
27
years of professional experience
Work History
Administrative Legal Assistant/Office Manager
JacksonLaw, LLC
Stroudsburg, PA
04.1999 - Current
- Managed case files and legal documents to ensure compliance with regulatory standards.
- Coordinated scheduling for client meetings, depositions, and court appearances to optimize attorney time.
- Drafted legal correspondence and memos, enhancing communication efficiency within the firm.
- Implemented document management systems that improved file retrieval speed and accuracy.
- Liaised with clients to gather necessary information, ensuring thorough preparation for legal proceedings.
- Ensured accuracy of legal documents by proofreading, editing, and verifying proper formatting according to court guidelines.
- Cultivated a professional office environment by managing reception duties, greeting clients, and fielding phone calls.
- Enhanced attorney-client communication by managing correspondence, scheduling appointments, and providing timely updates on case progress.
- Managed complex calendars for multiple attorneys including trial dates, hearings, depositions, meetings, conferences ensuring no conflicts arise.
- Increased efficiency in handling confidential information with discretion while maintaining strict adherence to professional ethics standards.
- Developed positive rapport with opposing counsel assistants promoting collaboration during discovery process leading to smoother negotiations.
- Strengthened client relationships through prompt response to inquiries ensuring their needs were met and concerns addressed.
- Assisted in drafting legal memoranda, briefs, motions, and pleadings under the guidance of supervising attorneys.
- Provided litigation support during trials assisting attorneys in organizing exhibits and preparing witness testimonies resulting in stronger cases presented.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Completed data entry of legal documents into electronic filing systems.
- Filed documents with courts on behalf of attorney.
- Created and printed legal documents for attorneys to review.
- Developed and maintained positive relationships with clients and colleagues.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Communicated professionally with clients, colleagues and legal partners verbally and in writing.
- Managed check requests, expense reimbursement requests, invoices, and accounts payable and receivable information.
- I helped prepare trial materials and documents.
- Produced and filed various legal documents and electronically preserved the updated case record system.
- Scheduled and made appointments for 2 attorneys.
- Completed bi-weekly payroll for 4 employees.
Education
High School Diploma -
North Pocono High School
Moscow, PA06-1983
Skills
- Office administration
- Client communication
- Legal document preparation
- Document organization
- Needles Neos case management system
- Bookkeeping with Quickbooks
- Organizing Calendar
- Familiar with Workers' Compensation, Personal Injury and Criminal Defense Law
Timeline
Administrative Legal Assistant/Office Manager
JacksonLaw, LLC
04.1999 - Current
High School Diploma -
North Pocono High School