Theresa Mills
Palm Bay,FL
Summary
Adaptable team member with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
6
6
years of professional experience
Work History
Dental Assistant
New Image Dentistry
Palm Bay, FL
12.2022 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures.
- Educated patients on proper oral hygiene techniques and habits.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Assistant General Manager
Djon's Village Market
Indialantic, FL
03.2019 - 12.2022
- Ensured that customer service standards were met or exceeded at all times.
- Managed daily operations of the store, including scheduling and supervising staff.
- Developed and implemented effective strategies to maximize sales and profits.
- Analyzed financial data and prepared reports for senior management.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Education
Associate of Arts -
Eastern Florida State College
Cocoa, FLSkills
- Customer Service
- Customer Retention
- Clinical Support
- Patient Relations
- Strong writing and verbal skills
- Office Management
Timeline
Dental Assistant
New Image Dentistry
12.2022 - Current
Assistant General Manager
Djon's Village Market
03.2019 - 12.2022
Associate of Arts -
Eastern Florida State College
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