Theresa Montano
Panama City,FL
Summary
Dynamic Medical Assistant with extensive experience at Baldwin Pediatrics, skilled in patient care and electronic health records. Proven ability to enhance office efficiency through effective appointment scheduling and patient education. Adept at administering medications and monitoring vital signs, contributing to improved patient outcomes and satisfaction.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Baldwin Pediatrics-Panama City, FL
03.2023 - Current
- Assisted physicians with patient examinations and procedures, ensuring comfort and safety during visits.
- Managed patient scheduling and follow-up appointments, optimizing office workflow and reducing wait times.
- Documented patient histories and vital signs accurately in electronic health record (EHR) system.
- Educated patients on treatment plans, medications, and preventive care practices to enhance patient understanding.
- Administered medications and treatments according to established protocols to ensure patient safety.
- Collaborated with multidisciplinary teams to develop personalized care strategies for diverse patient needs.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
Medical Assistant
DERMATOLOGY OF SPECIALIST OF FL
07.2019 - 03.2022
- Assisted in patient intake and documentation for dermatological procedures.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Prepared examination rooms and ensured availability of necessary supplies.
- Educated patients on skincare routines and post-procedure care instructions.
- Participated in clinic outreach programs to raise awareness of skin health and preventative care within the community.
- Handled insurance claims processing efficiently, reducing delays in coverage approval for treatments.
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
Medical Assistant
Pulmonary & Sleep Disorders
06.2018 - 06.2019
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Administered immunizations and medications under physician supervision, ensuring patient safety.
- Educated patients on treatment plans and preventative care strategies to promote health literacy.
- Coordinated patient scheduling and follow-up appointments, enhancing office efficiency.
- Obtained vitals of blood pressure, oxygen level.
- Confirmed medication at each visit.
Medical Assistant
Sacred Heart Orthopedics
11.2015 - 09.2017
- Assisted orthopedic surgeons during procedures, ensuring adherence to protocols and patient safety standards.
- Managed patient scheduling and follow-up appointments, enhancing workflow efficiency within the clinic.
- Conducted pre-operative assessments, obtaining vital information to support surgical teams effectively.
- Educated patients on post-operative care plans, promoting recovery and minimizing complications.
- Maintained medical equipment and supplies inventory, ensuring readiness for daily operations and procedures.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care plans, improving treatment outcomes.
- Mentored junior staff on best practices in orthopedic assisting, fostering skill development and team cohesion.
- Assisted physicians with diagnostic testing such as X-rays or MRI scans, contributing to accurate diagnoses and treatment plans for patients.
Medical Assistant
DR. Gotthelf MD Internal Medicine
09.2015 - 09.2017
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records, ensuring accuracy and confidentiality compliance.
- Administered medications and vaccinations according to established protocols.
- Coordinated patient scheduling and follow-up appointments effectively.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Maintained medical equipment and ensured proper sterilization techniques were followed.
- Supported laboratory procedures by collecting and processing specimens accurately.
Medical Assistant
Pulmonary Critical Care & Sleep Disorders
10.2013 - 11.2013
- Assisted in patient examinations, documenting vital signs and medical histories accurately.
- Coordinated patient scheduling and follow-up appointments, optimizing clinic workflow efficiency.
- Educated families on health maintenance, providing guidance on nutrition and preventive care.
- Administered immunizations and medications, ensuring compliance with safety protocols.
- Managed electronic health records, maintaining data integrity and confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
CSL Plasma Center
05.2009 - 08.2013
- Performed venipuncture and capillary blood draws with precision and adherence to safety protocols.
- Maintained accurate patient records and documentation in accordance with regulatory standards.
- Collaborated with healthcare professionals to manage patient flow and improve service delivery efficiency.
- Trained and mentored junior staff on phlebotomy techniques and best practices for patient care.
- Implemented quality assurance measures to enhance accuracy of blood collection procedures and minimize errors.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
Education
Certificate -
ART OF SKIN
Panama City, FL12-2024
High School Diploma -
Locklin Technical College
Pensacola, FL05-2004
Skills
- Patient care
- Electronic health records
- Vital signs monitoring
- Medication administration
- Patient education
- Appointment scheduling
- Clinical documentation
Timeline
Medical Assistant
Baldwin Pediatrics-Panama City, FL
03.2023 - Current
Medical Assistant
DERMATOLOGY OF SPECIALIST OF FL
07.2019 - 03.2022
Medical Assistant
Pulmonary & Sleep Disorders
06.2018 - 06.2019
Medical Assistant
Sacred Heart Orthopedics
11.2015 - 09.2017
Medical Assistant
DR. Gotthelf MD Internal Medicine
09.2015 - 09.2017
Medical Assistant
Pulmonary Critical Care & Sleep Disorders
10.2013 - 11.2013
Medical Assistant
CSL Plasma Center
05.2009 - 08.2013
Certificate -
ART OF SKIN
High School Diploma -
Locklin Technical College