Theresa Morales

• Directed students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.
• Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
• Collaborated with teachers to develop and implement individualized education plans for students with special needs.
• Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a clean and organized home and managed household budgets.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Provided mobility assistance such as walking and regular exercising.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Administered medications to patients and remained vigilant for negative side effects.
• Cooked tasty, nourishing meals for patients to promote better nutrition.

I was the children's choir director, worked at the food bank, worked in their thrift store and fed the homeless.

• Handled loading and unloading of trucks.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Organized products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Took on customer service duties as needed, contributing with teams of up to [5] to achieve top ratings in satisfaction surveys.
• Managed financial transactions cash drawer of $500 or more per shift.
• Maintained effective team member communication.

• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Helped store management meet standards of service and quality in daily operations.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Completed store opening and closing procedures and balanced tills.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Trained new employees and delegated daily tasks and responsibilities.
• Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.