Theresa Morgan

Collaborated with department managers to create cross-functional strategies that enhanced overall store performance.

• Motivated and trained stocking associates, enhancing efficiency and performance.
• Organized store layout to facilitate operations and increase productivity.
• Identified and implemented enhancements in receiving process, streamlining workflow and minimizing delays.
• Established inspection procedures to reduce product damage and improve safety protocols.
• Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
• Lead recognition programs and team-building events to increase employee morale.

• Managed merchandise and supply ordering for meat, bakery, cafe, floral, and produce departments, ensuring availability and quality.
• Facilitated training sessions to enhance compliance and identified profit loss areas for strategic growth.
• Compiled profit and loss performance reports to inform strategic decisions.
• Engaged with regulatory inspectors to address and rectify non-compliance issues promptly.

• Directed and managed $79 million retail environment with over 225 associates. (May 2012-June 2017)
• Oversaw $59 million retail operations with 185+ associates, driving profitability through effective management.
• Led management team in facility operations, enforcing asset protection and optimizing inventory control.
• Developed internal talent, increasing employee engagement and strengthening competitive position.
• Resolved conflicts, ensured open communication, and recommended disciplinary actions.