Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

THERESA MURPHY

Millville,NJ

Summary

Diligent professional experienced with technology aiming to leverage abilities to successfully fill the Family Services Specialist Trainee Position. Ambitious individual with strong organizational and multi-tasking skills. Ready to apply knowledge and experience to any challenge. Seeking to utilize excellent communication and interpersonal experiences to complete tasks. Reliable with a great work ethic and able to adapt quickly to change. Always encourage learning opportunities and self-growth. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling challenges.

Overview

17
17
years of professional experience

Work History

Support Center Technical Fulfillment

Comcast Cable
01.2015 - Current
  • Maintain accurate daily documents.
  • Customer Service support when applicable
  • Support technicians with their daily requests.
  • Process incoming information for filing purposes.
  • Work closely with Contractors for additional field support.
  • Chosen for specialized team to work independently

Site Supervisor

Allied Barton Security Services
01.2007 - 01.2015
  • Manage team of 6 workers
  • Requested by client to work their location.
  • Oversee payroll.
  • Front desk receptionist
  • Implementing weekly schedules
  • Acting as main point of contact for security
  • Collaborate with Clients on any security concerns.
  • Create new safety protocols as needs arise.
  • Escort contractors through building.
  • De-escalate any emergencies and contact authorities if needed.

Education

Bachelors Degree - Criminal Justice

Wilmington University
Wilmington, DE
05.2011

Skills

  • Customer Service
  • Active Listening
  • Problem Analysis and Resolution
  • Networking
  • Multi-Tasking
  • Maintain accurate documents

References

Upon Request

Timeline

Support Center Technical Fulfillment

Comcast Cable
01.2015 - Current

Site Supervisor

Allied Barton Security Services
01.2007 - 01.2015

Bachelors Degree - Criminal Justice

Wilmington University
THERESA MURPHY