Theresa Naska
Akron,OH
Summary
Passionate and experienced in healthcare with a proven track record of bringing forth the necessary skills and work ethic to support productivity and efficiency in a busy healthcare environment. Adept at effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction.
Overview
24
24
years of professional experience
Work History
Department Manager IV
Cleveland Clinic/Burkhardt Brain Tumor Center
Cleveland, OH
10.2011 - Current
- Oversight of both basic and clinical research operations. Manage projects to ensure compliance, financial sustainability, and efficiency to achieve better options for patients.
- Responsible for the oversight of the front-line team for patient care aspects related to scheduling and provider office support.
- Manage provider volume, outdates, access, and productivity.
- Manage departmental key metrics, and evaluate areas to optimize performance.
- Review and approve financial clearances. Escalate denials and billing inquiries by patients.
- Monitors the quality and financial performance of the department.
- Collaborate with a multidisciplinary team to utilize Continuous Improvement for problem-solving and determining efficiency for the scope of projects.
- Lead discussions for training and educational purposes.
- Collaborate with leadership for strategic growth plans and programmatic development.
Department Manager I
Cleveland Clinic/Burkhardt Brain Tumor Center
Cleveland, OH
06.2008 - 09.2011
- Oversee both basic and clinical research operations. Manage projects to ensure compliance, financial sustainability, and efficiency to achieve better options for patients.
- Responsible for oversight of front-line team for patient care aspects related to scheduling and provider office support.
Administrative Program Coordinator II
Cleveland Clinic/Taussig Cancer Center
Cleveland, OH
09.2004 - 05.2007
- Liaison for clinical research projects. Managed start-up activities with pharmaceutical companies and our clinical research team to initiate clinical research studies.
- Collaborated with the Principal Investigator and study team in the study development.
- Managed the negotiation of budgets and contracts for clinical trials.
Research Technologist
Cleveland Clinic/Vascular Surgery
Cleveland, OH
08.2002 - 08.2004
Quality Assurance Officer
Cleveland Clinic/Biomedical Engineering
Cleveland, OH
12.2000 - 09.2002
Education
Bachelor of Science - Biology
Bowling Green University
Bowling Green, OH05-1999
Skills
- Project management
- Financial analysis
- Performance metrics
- Team collaboration
- Continuous improvement
- Problem solving
Timeline
Department Manager IV
Cleveland Clinic/Burkhardt Brain Tumor Center
10.2011 - Current
Department Manager I
Cleveland Clinic/Burkhardt Brain Tumor Center
06.2008 - 09.2011
Administrative Program Coordinator II
Cleveland Clinic/Taussig Cancer Center
09.2004 - 05.2007
Research Technologist
Cleveland Clinic/Vascular Surgery
08.2002 - 08.2004
Quality Assurance Officer
Cleveland Clinic/Biomedical Engineering
12.2000 - 09.2002
Bachelor of Science - Biology
Bowling Green University
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