Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Timeline
Generic

Theresa Odino

Keysville,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Divisional Attendance Clerk / CTE Secretary

Prince Edward County High School
Farmville, VA
05.2022 - Current

ruancy Officer:

  • Analyzed attendance data using Powerschool to identify truancy patterns.
  • Conducted thorough investigations into student absences.
  • Scheduled and facilitated conferences and attendance contract meetings.
  • Prepared and filed truancy petitions with the court system.
  • Collaborated with teachers, administrators, and external agencies to address attendance challenges.
  • Conducted educational programs to raise awareness about regular attendance.

Divisional Attendance Clerk:

  • Managed attendance records for three schools using Powerschool.
  • Generated divisional reports to analyze attendance trends.
  • Coordinated conferences and attendance contract meetings for the division.
  • Assisted in preparing documentation for court filings.
  • Communicated regularly with school personnel to address attendance concerns.
  • Provided training to school staff on effective attendance monitoring and reporting.

Office Manager / Front Desk Manager/ Surgical Scheduler

Commonwealth Pediatric Dentistry
Farmville, VA
03.2015 - Current

Office Manager:

  • Oversee day-to-day operations, ensuring smooth functioning of the pediatric dental office.
  • Manage staff schedules, supervise receptionists, schedulers, and verifiers.
  • Implement office policies, handle administrative tasks, and liaise with practitioners.
  • Manage inventory, collaborate with vendors, and address patient concerns.
  • Stay updated on industry regulations, ensuring compliance.

Front Desk Receptionist:

  • Greet and assist patients, manage appointments, and handle phone calls.
  • Verify and update patient information, process payments, and maintain a tidy front desk.
  • Communicate effectively with dental staff and assist with administrative tasks.

Surgery Scheduler:

  • Coordinate surgeries, work with practitioners, and manage pre-operative paperwork.
  • Verify insurance, provide instructions to patients, and update surgical records.
  • Collaborate with the front desk to confirm appointments and address patient concerns.

Insurance Verifier:

  • Verify insurance coverage, update information, and communicate with insurance companies.
  • Provide cost estimates, assist patients in understanding benefits, and collaborate with billing.
  • Submit and track insurance claims, address inquiries, and stay updated on regulations.

Education

Associate's degree - General Studies

Southside Virginia Community College
05.2023

High School Diploma -

New Jersey school of Technology
12.1998

Skills

  • Multitasking
  • Office management
  • Organizational skills
  • Records management
  • Training
  • Insurance Verification
  • Guest Services
  • Customer service
  • Front desk
  • Windows
  • Guest services
  • Supervising experience
  • Records management
  • Accounts receivable
  • Account management
  • Analysis skills
  • Student Database Management
  • Database Administration
  • Verbal and Written Communication
  • Confidentiality
  • Parental and Guardian Assistance
  • Attendance Records Maintenance
  • Telephone Etiquette
  • Visitor and Customer Relations
  • Multi-Line Phone Systems
  • Appointment Scheduling
  • Customer Service
  • Research and Data Analysis
  • Travel Arrangements
  • Meeting Support
  • Report Preparation
  • Visitor Assistance
  • Billing and Invoicing
  • Database Management
  • Office Supply Management
  • Office Equipment Maintenance
  • Cloud-Based File Organization

Assessments

Office manager, Proficient, 10/2020

Personal Information

Title: Office Manager / Front Desk Manager / Secretary

Timeline

Divisional Attendance Clerk / CTE Secretary

Prince Edward County High School
05.2022 - Current

Office Manager / Front Desk Manager/ Surgical Scheduler

Commonwealth Pediatric Dentistry
03.2015 - Current

Associate's degree - General Studies

Southside Virginia Community College

High School Diploma -

New Jersey school of Technology
Theresa Odino