Theresa Painter
Flight Attendant
Saint Louis,MO
Summary
Accomplished Flight Attendant offering 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
10
10
years of professional experience
Work History
Flight Attendant
GoJet Airlines
Saint Louis, Missouri
08.2017 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Client Service Representative
Media Watch
Saint Louis, MO
03.2016 - 07.2017
- Manage day-to-day relationships with key clients including agencies and corporate HQs
- Primary point of contact to clients for issues related to media and data
- Prepare/document reports on project media aspects and progress
Server
Five Star Burgers
Saint Louis, Missouri
11.2014 - 03.2016
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Mimi's Cafe
Saint Louis, MO
08.2013 - 11.2014
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Key Holder
L'eggs Hanes Bali Playtex
Tucson, AZ
02.2012 - 06.2013
- Oversaw store operations by counting cash drawers and supervising staff.
- Performed store opening and closing procedures.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
High School Diploma -
Francis Howell High School
Saint Charles, MO05.2008
Skills
- Pre-Flight Briefings
- Speech Clarity
- Passenger Behavior Monitoring
- Brand Promotion
- Emergency Care
- Conflict Resolution Techniques
- Service Quality
Timeline
Flight Attendant
GoJet Airlines
08.2017 - Current
Client Service Representative
Media Watch
03.2016 - 07.2017
Server
Five Star Burgers
11.2014 - 03.2016
Server
Mimi's Cafe
08.2013 - 11.2014
Key Holder
L'eggs Hanes Bali Playtex
02.2012 - 06.2013
High School Diploma -
Francis Howell High School
Similar Profiles
Erin SkoraczewskiErin Skoraczewski
Flight Attendant at GoJet AirlinesFlight Attendant at GoJet Airlines
Jonathan RifeJonathan Rife
Quailty Assurance Inspector at GoJet Airlines LLCQuailty Assurance Inspector at GoJet Airlines LLC
Hugo PatoHugo Pato
Pilot at GoJet AirlinesPilot at GoJet Airlines