Theresa Parham
Woodman's Food Market
Appleton,WI
13
years of professional experience
Compassionate professional with a background in customer service, Phlebotomy and specimen handling. Known for patience and empathy, contributing to safe and compliant practices. Ready to leverage expertise in a healthcare setting to enhance patient experiences.
Work History
Cashier
4 Years 7 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at end of shifts.
- Maintained a clean and organized work area in compliance with health standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
6 Years- Implemented strategies to reduce wait times and improve overall customer satisfaction.
- Assisted in training new cashiers on checkout procedures and store policies.
- Collaborated with team members to enhance workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma
Phlebotomist/Specimen Processor - Health Sciences
Skills
Phlebotomy
Specimen handling and collection
Customer assistance
Work ethic and integrity
Patience and empathy
Safety protocol compliance
Specimen labeling procedures
Venipuncture
Blood collection techniques
Infection control
Capillary puncture
Needle disposal
Pediatric phlebotomy
HIPAA compliance
Timeline
Cashier
Woodman's Food Market
09.2021 - 04.2026Read More
Cashier
Target
09.2013 - 09.2019Read More
Fox Valley Technical College
Phlebotomist/Specimen Processor from Health Sciences
Read More
Tremper
High School Diploma
Read More