Theresa Preciado
Las Vegas,NV
Summary
To procure a responsible and rewarding position that will fully employ my
knowledge, and further enhance my professional expertise in hospitality. Strong knowledge of various software and Microsoft programming. Over 5 years management experience in various fields.
Overview
11
11
years of professional experience
Work History
Barista/Fountain Worker
Havana 1957 Cuban Cuisine
Las Vegas, NV
12.2024 - Current
- Customer service excellence: Skilled in engaging with customers and creating a welcoming environment.
- Team collaboration: Enjoy working as part of a team and contributing to a positive workplace culture.
- Adaptability: Quick learner, able to adapt to new recipes and procedures.
- Attention to detail: Focused on quality and committed to maintaining high standards of service and product quality.
- Cash handling: Comfortable with cash-handling responsibilities and maintaining store safety.
- Multitasking: Able to remain calm and organized in fast-paced environments.
- Coffee knowledge: Understand coffee beans, brewing methods, and espresso extraction
Fountain Worker
California Pizza Kitchen
Las Vegas, Nevada
11.2020 - 07.2024
- Assisted patrons by answering their inquiries regarding menu choices.
- Ensured accurate mixing of fountain drink ingredients for each order.
- Restocked beverage supplies as needed throughout the day.
- Executed accurate handling of cash payments for accommodations.
- Attended to counter guests, while maintaining organization with to-go orders.
- Handled satellite cage operations with precision.
Food Server
California Pizza Kitchen/Mirage
Las Vegas, NV
09.2019 - 11.2020
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Server/Bartender
The Modern Vegan
Las Vegas, NV
02.2019 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Executed seamless service showcasing extensive knowledge of cocktail recipes and pairing suggestions. Exclusive to vegan dishes.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Advanced knowledge in vegan products and preparations.
Food Server
Buffalo Wild Wings
Las Vegas, NV
10.2013 - 01.2019
- Delivered exceptional and friendly service to guests dining in restaurant
- Answered questions with expertise, regarding menu items for both food and beverage available
- Delegated side work to team members to help ensure facility was always a clean environment
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Shift Lead
Buffalo Wild Wings
Federal Way, WA
05.2016 - 05.2017
- Completed store opening and closing procedures, including setting up registers and checking products
- Managed schedules, accepted time off requests and found coverage for short shifts
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
- Responded to and resolved customer questions and concerns
- Helped store management meet standards of service and quality in daily operations
- Maintained safe working environment by observing safety procedures, policies and regulations
Skills
- Excellent multi-tasking ability
- Financial services support
- Meeting coordination
- Safe food handling
- Guest relations
- Inventory management
- Food preparation
Timeline
Barista/Fountain Worker
Havana 1957 Cuban Cuisine
12.2024 - Current
Fountain Worker
California Pizza Kitchen
11.2020 - 07.2024
Food Server
California Pizza Kitchen/Mirage
09.2019 - 11.2020
Server/Bartender
The Modern Vegan
02.2019 - 10.2020
Shift Lead
Buffalo Wild Wings
05.2016 - 05.2017
Food Server
Buffalo Wild Wings
10.2013 - 01.2019