Theresa Richards
Hensley,AR
Summary
Dedicated and detail-oriented Accounts Receivable Specialist with a strong foundation in billing, collections, and payment processing. Eager to leverage skills in data entry, reconciliation, and customer communication to contribute to a successful and efficient AR team. Skilled in Salesforce, AS400, Quickbooks, Microsoft Word, Microsoft Outlook.
Overview
13
13
years of professional experience
Work History
AR Clerk
Whiting Systems Inc
Alexander AR
12.2021 - 06.2025
- Account Reconciliation
- Customer Service and Communication
- Organized & Maintained customer accounts and records. Monitored AR aging report.
- Analyzed and resolved customer billing issues
- Prepare accurate and timely invoices.
- Verified and posted Cash Receipts for all payments received. Set up New Customer accounts.
- Verified and posted Cash Receipts for all payments received. Set up New Customer accounts.
Sales & Estimating Assistant
Interstate SignWays
04.2018 - 05.2020
- Input data into database system for all applicable customers and conduct follow-up with customers on estimating quotes sent.
- Searched for potential jobs in all 50 states using Bid-Express, Bid Net, and Bid Ocean.
- Made a monthly Excel spread sheet for all customer requests also for DOT projects.
- Downloaded all plans for Estimators.
- Sent quotes to all customers using Job Scope, AS400 program.
CSR
Middleton Heat & Air
02.2017 - 05.2018
- Service and maintenance request intake.
- Communication with field service engineers.
Receptionist, Benton Sheet metal Skills
01.2016 - 01.2017
- Received and documented incoming service request
- Scheduled service/ maintenance requests
- Dispatched technicians.
Office Administrator request
ASB
03.2015 - 12.2016
- Accounts Payable/ Receivable.
- Invoicing, billing and collections.
- Analyzed and reconciled weekly and monthly balance sheet.
- Pricing and Order recipient.
Assistant Manager
Family Dollar Stores Inc.
04.2012 - 05.2014
- Opening and closing of the store.
- Cash Handling.
- Balanced incoming receipts and reconciled daily sales
Education
High School - undefined
POLYTECH High School
Woodside, DE01.1997
Skills
Posting and balancing daily cash receipts
Monthly Closing for all invoices & cash receipts
Time-management and organization
Attention to detail and accuracy
Invoice Processing
Collections and overdue account
Strong communication skills
Creating Debit memos & Credit memos
Processing Credit Card payments
Setting up new accounts for customers
Timeline
AR Clerk
Whiting Systems Inc
12.2021 - 06.2025
Sales & Estimating Assistant
Interstate SignWays
04.2018 - 05.2020
CSR
Middleton Heat & Air
02.2017 - 05.2018
Receptionist, Benton Sheet metal Skills
01.2016 - 01.2017
Office Administrator request
ASB
03.2015 - 12.2016
Assistant Manager
Family Dollar Stores Inc.
04.2012 - 05.2014
High School - undefined
POLYTECH High School