Theresa Richards
Hensley,AR
Summary
Dedicated and detail-oriented Accounts Receivable Specialist with a strong foundation in billing, collections, and payment processing. Eager to leverage skills in data entry, reconciliation, and customer communication to contribute to a successful and efficient AR team. Skilled in Salesforce, AS400, Quickbooks, Microsoft Word, Microsoft Outlook.
Overview
13
13
years of professional experience
Work History
AR Clerk
Whiting Systems Inc
12.2021 - 06.2025
- Account Reconciliation
- Customer Service and Communication
- Organized & Maintained customer accounts and records. Monitored AR aging report.
- Analyzed and resolved customer billing issues
- Prepare accurate and timely invoices.
- Verified and posted Cash Receipts for all payments received. Set up New Customer accounts.
- Verified and posted Cash Receipts for all payments received. Set up New Customer accounts.
Sales & Estimating Assistant
Interstate SignWays
04.2018 - 05.2020
- Input data into database system for all applicable customers and conduct follow-up with customers on estimating quotes sent.
- Searched for potential jobs in all 50 states using Bid-Express, Bid Net, and Bid Ocean.
- Made a monthly Excel spread sheet for all customer requests also for DOT projects.
- Downloaded all plans for Estimators.
- Sent quotes to all customers using Job Scope, AS400 program.
CSR
Middleton Heat & Air
02.2017 - 05.2018
- Service and maintenance request intake.
- Communication with field service engineers.
Receptionist, Benton Sheet metal Skills
01.2016 - 01.2017
- Received and documented incoming service request
- Scheduled service/ maintenance requests
- Dispatched technicians.
Office Administrator request
ASB
03.2015 - 12.2016
- Accounts Payable/ Receivable.
- Invoicing, billing and collections.
- Analyzed and reconciled weekly and monthly balance sheet.
- Pricing and Order recipient.
Assistant Manager
Family Dollar Stores Inc.
04.2012 - 05.2014
- Opening and closing of the store.
- Cash Handling.
- Balanced incoming receipts and reconciled daily sales
Education
High School - undefined
POLYTECH High School
Woodside, DE01.1997
Skills
Posting and balancing daily cash receipts
Monthly Closing for all invoices & cash receipts
Time-management and organization
Attention to detail and accuracy
Invoice Processing
Collections and overdue account
Strong communication skills
Creating Debit memos & Credit memos
Processing Credit Card payments
Setting up new accounts for customers
Timeline
AR Clerk
Whiting Systems Inc
12.2021 - 06.2025
Sales & Estimating Assistant
Interstate SignWays
04.2018 - 05.2020
CSR
Middleton Heat & Air
02.2017 - 05.2018
Receptionist, Benton Sheet metal Skills
01.2016 - 01.2017
Office Administrator request
ASB
03.2015 - 12.2016
Assistant Manager
Family Dollar Stores Inc.
04.2012 - 05.2014
High School - undefined
POLYTECH High School