Theresa Roberts

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Responded to requests from patrons for linens and toiletries.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
• Oversaw calendar to manage organized cleaning schedule and complete tasks on time.

Maintained the maternity ward at the hospital.

• cleaned bathrooms
• swept & mopped floors
• removing all trash
• refreshing all hospital rooms
• cleaned all operating rooms after surgeries
• made sure all needs were met for new mothers
• cleaned all equipment (monitors, blood pressure cuffs, light fixtures, walls & ceilings)
• restocked all cleaning supplies