Theresa Schwenk
Whitestone,NY
Summary
Dynamic Office Manager and Administrative Assistant with a proven track record of enhancing operational efficiency and supporting executive teams. Expertise in streamlining office processes, managing schedules, and coordinating communications to ensure seamless workflow. Skilled in fostering positive relationships with clients and colleagues, contributing to a collaborative work environment. Committed to delivering high-quality administrative support while adapting to the evolving needs of the organization.
Overview
19
19
years of professional experience
Work History
Office Manager
Coran Ober P.C.
Flushing, NY
11.2015 - Current
- Directed phone operations and coordinated scheduling of meetings and calls for multiple attorneys. Oversaw the retrieval and creation of essential files. Managed office inventory to ensure availability of supplies. Supervised faxing and copying operations for efficiency. Engaged with clients to address their needs and concerns. Administered billing and bookkeeping processes with accuracy. Partnered with attorneys on various legal matters to enhance workflow. Crafted and sent professional correspondence. Oversaw daily office activities to maintain productivity. Handled HR matters to support employee relations.
Receptionist
Bio Behavioral Institute
Great Neck, NY
05.2011 - 11.2011
- Managed phone communications and coordinated appointment scheduling to enhance office flow. Oversaw the collection of patient charts and co-pays to ensure smooth operations. Streamlined the faxing, copying, and organization processes for medical documentation.
Receptionist
North Shore Animal Hospital
Bayside, NY
03.2007 - 12.2010
- Managed phone communications and coordinated appointment scheduling to optimize workflow. Facilitated message-taking and ensured timely delivery to relevant personnel. Oversaw the preparation of exam rooms to enhance client experience.
Education
High School Diploma -
Queens Academy
Flushing06-2008
Skills
- Detail-oriented accuracy
- Effective written and verbal communication
- Certified notary public in New York
- Experienced in Microsoft Office, QuickBooks, T5 Program, Time Matters, LEAP and ACRIS
Timeline
Office Manager
Coran Ober P.C.
11.2015 - Current
Receptionist
Bio Behavioral Institute
05.2011 - 11.2011
Receptionist
North Shore Animal Hospital
03.2007 - 12.2010
High School Diploma -
Queens Academy