Theresa Sims
Belton,MO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
HOSPITALITY MANAGER
TOP GOLF
08.2017 - 03.2023
- Provided direct leadership to up to 100+ associates (ie. performance reviews, coaching, development & training)
- Identify customers & associates issues and ensure they were dealt with efficiently and effectively.
- Delegating responsibilities on a fast-pace and high-pressure environment.
- Executed opening/closing duties including: Financial reports, preparation of deposits, and Verifying staff accuracy
Certified Medical Assistant
Kansas City Bone and Joint
06.2017 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
CERTIFIED MEDICAL ASSISTANT
LEE’S SUMMIT PHYSICIANS GROUP
10.2013 - 08.2017
- Worked with multiple physicians demonstrating proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
- Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.
- Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
- Assisted physicians variously with procedures
LOCATION/SITE MANAGEMENT
KAW VALLEY GREENHOUSES (SEASONAL)
03.2010 - 06.2017
- Provided excellent customer service
- Responsible for training, hiring & supervising seasonal greenhouse employees.
- Responsible for daily paperwork, employee’s hours and nightly deposits.
Education
Certified Medical Assistant (CMA) -
Vatterott College
MO05.2025
Certified in First Aid & CPR -
KCBJ
Overland Park, KS05.2023
Business Management - undefined
01.2001
Skills
- Leadership Skills
- Great Communication Skills
- Ability to Motivate other Associates
- Time Management
- Multi-Tasking
- Staff training and development
- Health and safety compliance
- electrocardiograms
- blood pressures
- throat cultures
- immunizations
- dressing changes
- suture removal,
- spirometry
- other CLIA waived laboratory tests
Work Type
Full TimeWork Location
On-SiteImportant To Me
Paid time offHealthcare benefitsCompany CultureWork-life balanceCareer advancementTimeline
HOSPITALITY MANAGER
TOP GOLF
08.2017 - 03.2023
Certified Medical Assistant
Kansas City Bone and Joint
06.2017 - 07.2021
CERTIFIED MEDICAL ASSISTANT
LEE’S SUMMIT PHYSICIANS GROUP
10.2013 - 08.2017
LOCATION/SITE MANAGEMENT
KAW VALLEY GREENHOUSES (SEASONAL)
03.2010 - 06.2017
Business Management - undefined
Certified Medical Assistant (CMA) -
Vatterott College
Certified in First Aid & CPR -
KCBJ
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