THERESA STAHL

Cross-functional financial/operations role for a recycling plant, verifying accuracy and completeness of scale-house data prior to uploading for seamless payment processing in LIMS software.

• Resolved customer inquiries through effective communication and trouble-shooting skills.
• Collaborated with corporate team members to develop best practices for consistent customer service delivery.

• Collection of past due accounts for national services vendor, requiring research and reconciliation in many cases. Past due ledger reduced by 72% within three months.
• Correction/update of account contacts and third-party billing connections, consolidating data of multiple accounts within property management portfolios.
• Collaborated with cross-functional teams to address complex account issues and enhance service delivery.

• Sole accounting functionary for service provider (Plumbing/HVAC, commercial and residential) assisting the owner / CFO.
• Managed accounts receivable and billing processes, ensuring timely and accurate financial transactions.
• Persistently reached out to customers with extremely past due accounts to recover lost revenue during COVID shutdowns and staff attrition.

• Local site trouble-shooter for corporate Shared Service Center, researching>resolving ERP [SAP FI] generated blocks to vendor payments, interfacing closely with Procurement and Shipping. Late payment metric reduced radically.
• Vetted and presented weekly vendor payment batches to management for approval.
• Daily balancing>reporting to management of Sales vs. Revenue data.
• All data entry of general ledger entries at month-end (a three-day focus).

• Lead collector for MEGGITT/OECO major accounts, including Boeing, Raytheon, Schlumberger and US Army & Air Force. Achieved 73 - 100% of designated monthly collection targets.
• Customer portfolio clean-up prior to outsourcing function to new corporate Shared Service Center.
• Skilled at working independently and collaboratively in a team environment.